September 2021 by Rada K.
one west bank on south street has been my favourite bank for 5 years--for exceptional personal friendly service. my latest friend there is jonjie paulino. he cheerfully solves all my banking problems. try and you will find the same-rada krishna, cerritos, california
May 2020 by Diana J.
Good fair rates. Bank employee Jonjie was so helpful, especially during this Coronavirus
February 2019 by Derrick V.
The company i work for gave me an ADP alinecard and recommended this bank as a withdraw fee free bank which i also confirmed with the payroll company ADP. I have been coming to this bank every week since i started at the company since i get paid weekly. I have been withdrawing from one west bank for months now and today the atm decided to eat my card and "shred" it as bank manager said. Funny thing is the bank knows that they are an adp certified fee free withdrawal (atm/tellers) and when i asked they said they only accept there own atm cards... and that i shouldn't have put my card in the atm. Mind you there is no signs stating that they "only take there own bank cards anywhere on or around the atm.. i called ADP and they said they shouldn't have happened since there atm is an adp certified fee free withdrawal system. I am getting a new card but ultimately im more upset that i have been coming here since before the new year and when this happened and i spoke to rep/manager they spoke to me as if i was stupid..
November 2018 by Malap S.
The new banker here Maninder is super nice, has positive attitude and is happy to help. Gives the best service. Thanks you for the best service. I recommend going to her if you need to open a account.
June 2018 by Galaxy K.
Best consistent service I've received at a bank. I go to many banks, this one is the most pleasant experience.
July 2017 by Truman Times
I visited this branch since I was considering opening an account for the $100 bonus promotion. I was so turned off by the unfriendly customer service that I decided not to deal with this bank.
March 2017 by Dennis Bonachita
Poor customer service not very friendly! They charge to cash their own official check made out to a second party. Charge $5.00 or open an account and deposit $100.00. They have an ugly face.