May 2020 by Reema R.
We applied for the PPP on day 1 when East West Bank 1st started accepting the loan applications. We submitted all our documents and also confirmed the same with the manger in charge of the applications, the manager requested additional documents after 2 weeks which we submitted immediately. Then a couple of days later he gets back to us saying that they are too busy to handle our application and that we need to go to another bank - and the nexct day the funding for the 1st round of PPP loans was exhausted and we never got the loan. I don't think this is the right way of treating customers. This does not end here, I will pursue this matter further as banks can't get away so easily with this type of attitude while small businesses suffer.
