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May 2022 by Matthew M.
Called in to get equipment for my mom and the person was so rude. I asked a simple question about a time frame and he yelled at me telling me has had no idea when a order may arrive. I am so confused why he was so angry but he told me, "why don't you just go somewhere else!". So I found another place and they were so kind and great! I would take his advice and go elsewhere.
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January 2021 by Gillian T.
I highly recommend Aroma Medical Supply for any of your random medical supply needs because chances are if you ask for something specific and they don't have it, they can order it for you! Yes you won't get it as fast as you would if you buy on Amazon, but the shop may be able to buy it for you at a suppliers price and charge very little overhead so it's still under the Amazon asking price! I went in looking to buy a specific thermometer in bulk for my office, and they did just that for me! While I was there, I overheard the lady speaking to another customer that the store is certified to do mastectomy bra fittings. What a wonderful service for such a terrible procedure some survivors have to go through. Unfortunately cancer has touched my family, so it was nice to hear they provided this service.
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August 2020 by Dr. Ruiz ..
Great little place where I found supplies to start a first aid kit. Attentive. Helpful in assisting where to find the stuff.
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April 2020 by Erwin E.
I called several medical supply stores in hopes of finding some masks to protect my wife and me during this pandemic. Surprisingly several stores carried masks but were charging upwards of $9-$15 per mask but when I called Aroma they were selling the same FDA approved N95 masks that are individually packed for only $5!!! I therefore hung up and hurried over as I was afraid the masks would be all sold out. When I asked why they were selling it for so much cheaper than the other stores the worker responded that they decided not to raise any prices because we all need to come together and get through this scary time together and that it would be terrible to cash in on such an important and potentially life saving item to make few extra dollars." Also he told me that the owner of the store has been battling lung cancer for the past several years and being at high risk herself, she wanted to make sure everyone had access to items such as masks, gloves, alcohol wipes at a low price because she knows that everyone is suffering with loss of jobs, fear of their health, etc and to lose a family member or your own life to COVID19 would be a tragedy. I love seeing the community come together to help one another through this pandemic, and Aroma Medical Supply is definitely doing their part. I will definitely be coming back to this store for any medical supply needs in the future as I know as a small business they must be struggling financially but love and respect that their deepest concern is for the safety and well being of their customers and not to make a profit.
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April 2020 by Evett O.
Came back to this store in hopes of finding some masks & gloves or asking them if they knew where I could find some during the COVID pandemic. I thought of this place after all these years... even though I've moved further from this location because I remembered how big the selection and variety of items they had, how great the prices were as well as how helpful they were. I called the store before going to see if they were open/ still in business and when I did I was glad to hear they were still open but have definitely reduced their hours due to the COVID pandemic. Over the phone, the guy working also mentioned the new rules they have put into place to assist in the safety of the workers and customers to help prevent the spread of illness that I should keep in mind when visiting. Everything was so well planned and organized that I really appreciated their attention to detail to help prevent any contamination/ spreading of the sickness. Anyways, I was able to score couple masks and a box of latex gloves at such a cheap price! The worker even threw in a free small box of alcohol wipes and told me to stay safe and healthy! You can't beat nicer service, good quality products at cheap prices even when there isn't a pandemic going on! Thank you Aroma!
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March 2020 by Evett Oh
Aroma medical supply is where my husband and I go for all our medical supply needs. The owner lady is very friendly, hard working and informative. The staff is quite knowledgeable about their products and we love them because our aging parents (who only speak Korean) feel comfortable coming to this store. The staff here try to ensure the least amount of financial burden on the customer when getting their medical supplies by always checking to see when/ which products Medicare or their insurance will cover.Also they offer free delivery for certain items (heavy items like hospital beds, boxes of diapers, etc.) and within specific city limits. Otherwise I think you can pay for items to be delivered if it doesn’t meet their criteria.In this day and age with high gas prices, this is a really convenient service.We may live far from Artesia, but we always make the drive to Aroma because both set of parents love the hospitality, quality of the products and just all around service we get from this small business owner.
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June 2019 by Osvaldo N.
Last minute search to rent a wheelchair for my dad. Found this place nearby. The transaction was very easy and convenient. The wheelchair is modern and in excellent condition. They showed us how to use it and the necessity is using the break feature. They even helped me understand how to store the wheelchair into my car. Much appreciated. The shop owner is very friendly and diligent. While I was in there, took a look around and they have a lot of items from diabetic shoes, back support, etc. Look forward visiting again.
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March 2019 by Ginger S
People in this store are rude, unprofessional, and downright horrible. We ordered a shower chair for an elderly who has hard time hearing and walking never mind driving. The person on the phone told her that she needed to pick up the chair herself because they don't have any delivery to other person livng in her area and they certainly do not deliver so far. The elderly lives in long beach and it would have taken 20 min delivery. When we tried to contact them, the call keeps on going to voice mail at 10:20 a.m. Tried to call 4 times and still voice mail. Not getting anything from here ever again.
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May 2013 by Kween O.
If I could leave a negative 10, I would! Do NOT allow these people to scam you with their lies. I am currently waiting for my fathers medical equipment that they stated they requested 2 weeks ago. Of course, when I called the insurance company to verify whether or not a request was sent- of course it WASN'T! The insurance company three wayed me to speak to Sunny (the same lady who told me 15 minutes earlier that an order was submitted 2 weeks ago). Of course Sunny bold faced lied about telling me that an order was submitted and according to her, she has been trying to contact patient to let me know that she is waiting for info from the Dr. to send in the prescription WHAT A LIAR! The insurance lady was even astonished that she sat on this prescription for 2 weeks. So, story short- my fathers equipment was never ordered which means it will take longer because these idiots decided to lie and sit on the prescription. I hope this business gets closed down. I am sure that the reason they are prolonging on ordering my fathers equipment is because I am currently renting a medical bed from them and the longer it takes for my fathers equipment to get here, the longer I have to rent their bed. I spoke to the office manager at the Dr. office and they stated that they sent in all the info that they needed to in order to place the order. PLAIN AND SIMPLE, DO NOT ALLOW YOUR MEDICAL SUPPLY NEEDS BE FULFILLED BY THESE MORONS.