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February 2024 by Alex Menez
I came 02.23. to look for a Notarized record. The date I forgot, must have been 2 years at least. ELIZABETH was very kind and understanding. Above all, patient to give her time to look into the stack of old records. I wish to commend her for "going the extra mile" to assist a member. And she gave detailed instruction how to go about my request
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February 2024 by Sandy Song
Today, I went to the Bellflower area to pick up soybean paste, but I was so sleepy that I ordered a casadilla from El Pollo Loco, brought a tumbler of ice, drank a cola, and enjoyed it in the car. I was too tired to start the engine, so I called aaa and they came within 20 minutes to replace the battery. I received the service safely and arrived safely. You were very kind. Moreover, since it is a remote area, I was really happy to see it.
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February 2024 by Melinda Taylor
So super easy!! This is an awesome and super fast place to get your tags!! Friendly employees and they get you in & out as quick as possible!! Granted you need to be a member but everyone knows that's also amazing especially when you get a flat or your battery is dead! Highly recommend a membership to get all these added bonuses!
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February 2024 by Charlene Ridge
We had a wonderful experience with Olivia, our AAA agent that helped us! She was very friendly and very helpful!! Great customer service!!!!
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February 2024 by wagdy chest
Very bad no help after 10 pm
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February 2024 by Aaron Hogue
Daniel will tell you anything you want to hear in order to sell a policy. Then when you find out that what he told you was a lie he will screen your phone calls and ignore all messages you leave him. His supervisor Jonlin will also ignore you and screen your calls. I guess it's in the nature of AAA to scam people out of their money. Don't do business here, it's a den of thieves and scam artists.
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February 2024 by Framces Gray
I been with the company for a long time, with all three of my cars, enjoy the service, I will be with AAA for one more car and I will start my trips with there travel agent soon, So get your insurance through AAA and enjoy the company ☺️
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November 2023 by Samantha Teng
If I can give a zero star I would. Rude staff! The young lady behind the insurance desk have rude behavior. When I told her AAA have better customer service over the phone, her replied was, you should call them because they have better customer service. Very rude with careless attitude. No smile at all. It’s either she doesn’t like her job or someone need to retrain her.
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November 2023 by Mike Barnett
Went there today to take care of a few DMV items. First thing that I immediately noticed was the lack of professionalism displayed by the employees. They were yelling across the room to one another, walking around laughing and joking around with one another, while several people were waiting in cue for their turn. They were loud and out of order with the items being discussed. Then the person helping with my dmv issues seemed to be unfamiliar with the process or steps.I was very disappointed in the way the office is run at this AAA, as I do visit many different AAA offices and plan to not return to this office, whether it's convenient or not...
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November 2023 by DANIEL WICHITA
Very Helpful and really Acknowledgeable, and whatever you need to get answered. But have cash just so everyone knows no credit card cash only there
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October 2023 by QA Fiverr
Rude staff. Staff behind Insurance & Membership was rude. She was behaving as if she is doing favor. Auto insurance agent on 2nd floor was really rude.
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July 2023 by Paulina Buckley
Rude staffI was a member for years had my insurance through this company for years and yearsI simply asked for a dmvstudty booklet and the rudest person denied me .Someone should check to see how she treats potential new customers
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March 2023 by vy nguyen
Everyone is so nice and friendly here! I did not wait long at all. So much better compared to the DMV. Great environment
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March 2023 by Kyle Ribas
This location is by far the worst. DO NOT GET AUTO INSURANCE HERE. I would recommend literally any other company. They autodrafted over $1,000, a year's worth of car insurance, from a car I sold using their DMV transfer services. When I caught their mistake it took 5 agonizing months of trying to get a refund. They only reimbursed a small portion, a measly $300. Total scammers, I wouldn't trust them if you get into an accident to pay a penny. This company is a fraud
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February 2023 by Lolo L.
FURIOUS - Got a really BAD FLAT at 10:30pm & had to pull off the freeway in a dark industrial area. Felt really uncomfortable & unsafe. Called three different times to get service, was told the system was down & they was using a back up system. Never received a text msg that my call was acknowledged. Finally at 2am rcv'd a text msg that our request was received, at 2;31am rcv'd a text that a service provider is on his way & will be there at 2:50am UNACCEPTABLE & SO DISAPPOINTED. Can you image if we would've waited that FOUR HRS for someone to SHOW UP! Im so glad I was not alone when I got the flat. This is the SECOND TIME AAA has kept me WAITING for HOURS & NEVER SHOWED UP. SO PIST RIGHT NOW & I want my money back cuz your service is no longer worth it. AAA has become the WORST ROADSIDE assistance service, or least their contactors they are hiring.
