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“I have accounts with Mechanics Bank so when I needed a document notarized I went to Mechanics Bank. Nicole Olaphant (sp?) helped me and was kind, efficient and helpful. She was a pleasure and very gracious. You are lucky (or smart) to have her working for you.Sincerely,Linda Frey”
“Ii am very pleased with the friendliness and cleanliness of the arroyo grande coasthills credit union on branch street. The staff is always kind and welcoming! I appreciate the location very much.”
“I love this bank!! Small town feeling of walking in and having several people know your name makes it feel like home. Great customer service of a small bank, with the security of a big corporate bank.”
“There is no question that your institute gives the bests service! Makes me feel like y u really do care about each and every one of us. Much more than one of the big banks who only know you by your number! Thank you for feeling that intimacy and friendship - each visit and transaction is important to us both. Thank you!”
“The staff at this branch are exemplary. I seldom need to go inside a bank, but when that occurs, I find the most helpful and knowledgeable service. Many businesses seemed to lower their customer service levels and that did not happen here. They have earned my loyalty.”
“Kaitlyn is the best. Excellent customer service coupled with a big smile makes it a delight to come to that branch. She is smart and very knowledgeable of all the different services the bank has to offer. The Zohran lady on the other hand is a nightmare. Rude, demeaning and just plan POOR customer service skills.”
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“I want to thank Lupita at Coast Hills Credit Union in the Smart and Final shopping center. I had an issue that she resolved very professionally and I think the management should know she is an asset to the company.”