“Incredible mechanical service and super kind customer service! This repair shop is a diamond in the rough! Can't thank them enough for their quality humanism and mechanical service. A+++++++”
“Great service!! The owner is always there to help and provide the best customer service. One thing that separates and makes this shop unique is the owner's honesty.”
“We have had nothing but great experiences at Preferred Automotive in Gilroy. They offer the best customer service, and not to mention the shop as well as the property are always very clean.”
“Great auto service! The owners are friendly and helpful with any questions and auto needs and questions. Arnold is extremely helpful in answering any service questions I have and will shoot you straight on what is needed. Thank you!”
“Great job and customer service.
Had another shop do a very poor install of OEM exaust tips. They help me get them done right at a very reasonable price. For knowledgeable techs and quality work, go here.”
“Had a torque converter assessment from another local truck repair service company. I didn't feel the estimate nor the service would be up to par with what I'd expect from a transmission company working on one of my box trucks out of my fleet. I took it to Scott Morimoto and he was patient with me and explanined that even though I only had 65K miles on my trany, by just replacing the torque converter something else could be wrong at any time....With this inforatmiion I couldn't risk my delivery truck being down so I went ahead and got a full transmission rebuild. Yep it cost a little more but Scott was the hero with his advice, service and knowledge. So glad I made the trip to Pajaro to find this great mechanic.”
“A very positive experience! My restoration project needed a complete rebuild of the transmission, and they did a fantastic job in a short time. I highly recommend this establishment for all your transmission needs.”
“Very helpful and fast installation of a new tire after my rear tire shredded while I was driving north on Highway 1 ~ end of the day on a rainy Saturday ~ auspicious double rainbow while I was waiting ??”
“Really satisfied by this shop , great experience went in welcomed and great customer service. Explained in detail what my car had issues with and gave me a great deal. Appreciate every single employee in this site.”
“I had a brake chamber hose brake and the fitting broke as well I took my truck to cruise tire and truck repair and they fixed the problem within an hour very polite very kind and good customer service skills”
“Ramon is a community treasure. we are so lucky to have this business in town. He has helped me out several times and his repairs have always been accurate, fast and fairly priced. Great Place!”