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March 2024 by Humberto Campos Mireles
Diana in the pharmacy is incredibly helpful. Tony pharmacist I believe is great as well. Way better than rite aid and Costco!
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March 2024 by Brad Booker
Harry and Maria: 5 stars!In a world where quick judgments and misunderstandings can lead to unwarranted accusations, it's imperative to acknowledge the integrity and professionalism of individuals like Harry, the pharmacist, and Maria, the manager on duty at Walgreens, who demonstrated exemplary conduct under the presumption of discrimination. Upon a thorough reflection and subsequent enlightenment, I realized the error in my initial perception, discovering that Harry's guidance was not only rooted in truth but delivered with utmost respect, empathy, and understanding. Maria's confirmation of these values only added to the commendable experience, underscoring the store's commitment to exceptional service and integrity. I extend my deepest apologies to Harry and Maria for the undue distress caused by my accusations and wish to express my sincere appreciation for their patience and exemplary demeanor during our interaction Their professionalism is a beacon of excellence in customer service, deserving of recognition and praise.
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February 2024 by Deb
I come to this Walgreens later in the evening or for a last minute something since it’s the closest thing open 24hrs. I’ve been here plenty of times and can say the most caring genuine of their employees is a cashier who not only cares to ask how your day or night is but also remembers yours face and makes you feel welcomed at this store. While I waited in the line that seems to be a hit or miss because of staff shortage, I saw an employee who was so eager to ask about your day and knew so many of the customers checking out. Come to find out, she is well liked by many regulars, as I’ve walked in a few more times to the same environment. I know sometimes lines can get long but if management would work on better employee schedules to help this or hiring more people, the lines would run a little smoother. We all have a place to be or may be in a rush at times but don’t get mad at the cashier just trying to be nice and ask how someone is doing, because we never know how much that means in a strangers life. There are days we all need that…like me one day…when my card wasn’t working I got did the kindest and most unexpected thing from one of her customers…I say her customer because this lady and her were pretty friendly and seemed to know Maria the cashier, I come to find out that her customer was just like me, someone who appreciated the smile and warm conversation. That same customer paid for my things without hesitation as she was next in line and her and Maria just said…we know it happens at times. I was taken back but I felt blessed to have encountered both and it goes to show how one kind gesture like a hello or smile can trickle down to a stranger like myself. Good job Maria!
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November 2023 by Harry H
This location in Arleta Ca needs a security guard available on the grounds 24/7. We just witnessed, for a 2nd time, a different disheveled man walk out with 2 large bags full of store items without paying. The one girl at the counter was busy checking other customer’s items and would also have been no match for this smelly street crook. The INSIDE of the store is set up and kept nice, otherwise. Employees are all doing their job well. Clearly the owner(s) are irresponsible and do not truly care about their legitimate paying customer’s well-being. Not a recommended location for any reasonable customer safety. Too bad. It is a great and much needed location.
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October 2023 by Martin M
Not bad for being the only store in the area that is open 24/7 and is well stocked with a variety of products. FOOD, GIFTS, APPAREL, FRESH FLOWERS, BODY WASH, DESIGNER FRAGRANCES AND A 24\7 PHARMACY WITH A DRIVE THREW. PLENTY OF PARKING WITH FAKE POLICE LIGHTS TO KEEP IT SAFE. GET IN AND GET OUT. CUSTOMER SERVICE IS GOOD. JUST BE GREAT FULL ITS OPEN 24HRS. Laundry detergent, razors ect. Are behind locked plexiglass and you get it in your hands after you pay for it, they hold it for you at the register until you are done shopping.
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October 2023 by Luciano Valencia
been a customer for several years and i have always been treated with respect and professionalism.
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August 2023 by cailey tarr
Mostly pick up for UberEats here. Theres an incredible cashier, she is very cool and makes my checkout experience delightful♥︎
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July 2023 by D Lopez
Second time at the store today after having been there the previous night, for the pharmacy, and I was racially profile to the max, Rachel walked up to myself and my younger brother and bluntly blurted out " you two cannot be here, we have video of you two stealing", i was taken aback by this discriminative comment. Having being a mixed raced woman I was fully offended. Specially that being my second time in the store since moving in the proximity. I am truly disgusted in the way the events played out today. I will not be returning to this location again in life. Please African Americans be careful at this location.
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June 2023 by Yesenia Leal
The worst pharmacy!!!! I experienced terrible customer service and received anything but help.
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June 2023 by Maria R.
This store is amazing I always have a wonderful experience Parking is always abundant They're open 24/7 Clean and organized Above all their customer service is always great I don't think the employees get much credit but ima give it where is due I made sure to get their names this time because good employees like them are becoming rare and I hope they come across this Anthony and especially Julio the shift leader went above and beyond to help me with a concern I had it was very busy but he took the time to address my concerns and of other customersVery fair and respectful again very rare for me to find in retail maybe it's just me idk but I gotta say something thanks a lot you two I wasn't expecting this level of service
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May 2023 by Benny F.
I drove 10 mins away from my workplace but the store is closed. This is so frustrated.
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May 2023 by Jeannie Ferrer
Walgreens was quick and easy. For some reason, the wait wasn't that bad.
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May 2023 by Roy Blankenship
I go to this store usually around 2-3 AM after I close my business. Inventory is fine, customer service is fine, the store is always clean, but twice now, I have bought gummy vitamins, I get them home, they have been opened, and the foil seal has been broken. Very disheartening. People, KEEP YOUR HANDS OFF OF THINGS THAT DON'T BELONG TO YOU.
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May 2023 by Sinan Baraya
I have prescription send it from doctor to the pharmacy at Saturday afternoon and after two hours I go to get my prescription they told me the prescription not available in store in this time the clinic closed. My question as I know when the pharmacy received any prescription and not available must inform the doctor if he want to change it , but they don’t care for that , and they told me to come at Monday my be they will get it ? Funny answer
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May 2023 by Rebeca Rodriguez
Honestly, I have came to this pharmacy three times. The drive way pharmacy is horrible. I’ve waited for 20mins just to pick prescription. I can see why this Walgreens have such low rating.