Sequoia Gas Co. is highly regarded for its excellent service and professionalism. Their staff are friendly, responsive, and always ready to help, making customers feel valued and cared for. The company is known for going above and beyond, setting a high standard that other utilities could aspire to. Customers appreciate their helpfulness, especially when it comes to scheduling tank refills and providing courtesy calls or emails to remind about payments. They are accommodating and quick to respond, ensuring customers are never without gas. The drivers are friendly and cautious, often interacting well with pets and respecting property. While prices are comparable to other gas companies, customers acknowledge the value of the reliable service. Sequoia Gas also offers convenient scheduling and proactive service checks, which help busy customers manage their tanks effortlessly. Overall, the company is praised for its courteous, prompt, and professional approach, making it a trusted choice for propane needs. Their dedication to customer satisfaction and high standards truly set them apart in the industry.
This company sets the bar for excellence. Their staff are very responsive, friendly and consistently professional.
When a product is beyond critical to customer's comfort, you want people like this in the business and one can only wish other utilities were modeled after Sequoia Gas.
Well done.
April 2024
Excellent customer service. I highly recommend.
January 2024
Always friendly and very helpful. Many thanks to Casey for the above and beyond service.
