Pet Stores in Arcata, CA

“--High quality food, toys and treats. Customer loyalty program and other discounts. --Their own local raw food last i heard! To expensive for me but glad it is happening and compared to other raw i bet its a good deal. --Web site is excellent and email receipts are convenient. --Don't get there just before closing unless you are gonna be sure to be out the door by 6:01 or better yet a minute sooner. Check return policies carefully as they are a bit rough when it comes to customer service. Granted much customer service in US has been over the top, customers demanding and pay low, though starting to correct a decade or so ago; covid sped that up and also made small business ownership more stressful and perilous. That said, they have many times been impatient and not take responsibility for confusion that they could lessen and/or caused their own signs/communication/policies as well as just realize for many is part of pet care in general these days and treat customers a tad condescendingly..but they are very knowledgeable and conscientious at their core. Bought a collar and a tag there and person didn't notice tag wasn't going to fit the collar nor did i and after the tag was engraved I had to resort to twist ties to keep it on. As someone else noted they didn't mention appointments needed for bath but both instances just mean they are going to go the extra step so if you are used to that or foggy brained like i am then be alert....often free coffee there! --Dog toys have been absurd for so long...they destruct often in minutes for the price of a full meal for a human dining out. I wish all store owners would stop pandering to that but then many customers likely would still come in asking for something cute that won't last. --Nor Cal Pet Supply has been a kinder gentler store with a tad better prices (perhaps due to location in McKinleyville) and they help with adoptions but further from me and staff not always so knowledgeable whereas HPS just have to press a bit and someone there will have lots of knowledge.”

“I am in a wheelchair and the employees at The Arcata pet supply were very helpful and they made me feel very comfortable. Also, my kitties are very grateful that they are always in stock with their favorite kitty toys”

“Awesome dog wash that is set up,with leash lock,good water pressure, and they supply shampoo,nail cliippers,combs,brushes,have towels and hair dryer...can't beat the price.”