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February 2024 by Bryan Coffelt
Very helpful staff and ready to solve the problem.
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February 2024 by Timmy Mendes
Friendly people.
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November 2023 by Timoteo Boldton
Good times! The folks here are knowledgeable and helpful.
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October 2023 by Mike Sullivan
Good service counter.
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September 2023 by Mark Fazzone
Tried to purchase a new alternator today… the poor guy at the counter was swamped. His partner, some guy with a shaved head, stood outside and yucked it up with some friend while folks needed help. Very poor customer service. There are other auto parts stores nearby that want your business. Avoid this one.
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July 2023 by Robert Eckart
These guys have good experiential knowledge.
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April 2023 by Sofia Z.
Great service all the guys were very helpful, Tristan in particular !!! We were able to change a part on our own car with the guys help. We're not very knowledgeable so the guidance he gave on what we needed was incredibly helpful. Saved us probably a bunch of money and time doing it ourselves instead of going to a mechanic. 1000000000000000000% would recommend them
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April 2023 by Kaliana Serene
Chandler at Napa Arcata not only found the exact part I needed after seeing me pull into the parking lot billowing smoke, but also installed it for me and was kind and knowledgeable the whole way through! I noticed on my receipt he is employee #777 which checks out, because I feel like I won the lottery because he was there to assist me when I needed it most. ? I'll definitely never be going anywhere else ever again for auto parts.
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March 2023 by Lisa Fisher
Shout out to Wes! He went out in the rain and installed my not so easy wiper blade. Thank you for not giving up and making sure I left there with a newly installed wiper blade. Wes and the rest of the staff there are always friendly and ready to help.
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January 2023 by Jp GZS
The only decent place in Arcata to buy stuff for your car
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January 2023 by Debbie Loudermilk
They were helpful and polite.
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November 2022 by Allan Kaimana Tyson Lemi
Staff was knowledgeable and to the point. Was doing a water pump on a Chevy ecotech and they advised me about requiring a special adapter/tool needed to accomplish the job which saved me the headache and frustration of costly repairs. Napa is one of the few go-to businesses for my automotive tech and mechanical repairs and the likes.
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September 2022 by Hanna
Every time I've been there the staff have been friendly and knowledgeable about what parts I need and how to work on the problem. They took their time to explain things too me and help me when I really needed it. Even going out of their way to help me install something to save me from having to call AAA for the second time that day. I very much recommend this place, and will continue to go there.
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September 2022 by Tom bray
We needed batteries for our travel trailer and they had a nice polite people
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April 2022 by Michelle Locke
These guys are great helpful and willing to help
