NAPA Auto Parts of Arcata provides quality auto parts and service for cars, trucks, farm, or marine vehicles. The staff is consistently described as friendly, knowledgeable, and very helpful. They are ready to assist customers with finding exact parts and offer clear guidance and explanations, even for those who are not very knowledgeable. Employees are known to go out of their way to help, including providing curbside pickup, delivery, and in-store shopping. There are multiple accounts of staff personally installing parts for customers in the parking lot, even in difficult conditions, saving them time, money, and further car trouble. Their knowledgeable advice often prevents headaches and costly repairs by recommending necessary special tools or adapters. Customers report they will never go anywhere else and very much recommend this place as a reliable go-to business for auto parts and mechanical repairs.
Good times! The folks here are knowledgeable and helpful.
July 2023
Staff was knowledgeable and to the point. Was doing a water pump on a Chevy ecotech and they advised me about requiring a special adapter/tool needed to accomplish the job which saved me the headache and frustration of costly repairs. Napa is one of the few go-to businesses for my automotive tech and mechanical repairs... read full comment
March 2023
Shout out to Wes! He went out in the rain and installed my not so easy wiper blade. Thank you for not giving up and making sure I left there with a newly installed wiper blade. Wes and the rest of the staff there are always friendly and ready to help.
