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August 2023 by Platypus Rex
I have rented a storage unit here for so long, I am grandfathered in rental price. The manager Deanna is really sweet and helpful. As long as you pay your rent on time. Even if you're late, she is kind, helpful, professional.
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June 2023 by Robert Eckart
Dianne runs a tight ship. One of the best managed businesses in Arcata.
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August 2022 by Cassie B
I would highly recommend to a friend. I was taken back by how thoughtful and thorough Deanna was while explaining the policies and procedures. She is very personable, pleasant, and professional, talk about service with a smile. The grounds were clean, the unit itself was clean, and I felt safe on the property. 10 out of 10 for sure!
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February 2022 by Ty Bu
It was a cool little place. The lot is pretty clean. Nice private location kind of in a back corner. Would recommend.
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December 2021 by Christina Mackey
I highly recommend this storage facility. They are very personable. They treat you like family and give you a chance. They helped us get a unit when we lost our house and they give us a call if our payment didn't go through so that we dont lose our stuff. The woman is very kind!
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August 2021 by Josh Babbitt
My company has had a storage unit here for about 6 years, and it has been great. The manager has been great, and super helpful!
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March 2021 by Savannah Jurado
We only needed our storage unit for a short time but the whole experience was so easy! Deanna, the lady in the office, is SO sweet and absolutely adorable!! She explained everything thoroughly and was very friendly and accommodating, and although we don’t need the storage unit anymore I will miss her charming personality! the prices are affordable and the units are all clean and the property is well taken care of, you can tell Deanna cares about her job and customers. I will definitely be reccommending this business to any friends or family that may need it!! Thank you ❤️
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July 2020 by Danette “Dani” Valadao
The gate hours may be shorter than most places but it's because they aren't electric. The couple who run the place manually open & shut. Plus she explained a lot of people tend to feel more unsafe due to darkness & issues resulting during those times! I thought her reasoning was actually quite sound. Her interaction with me was definitely AAA+ in making sure she explained every step of their process of renting as well as being understanding, patient, & very friendly.What the customer service gives far exceeds the gate hour inconvenience!Thanks so much!
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April 2020 by Rachel Clift
I would highly recommend this facility! The manager, Deanna, is one of the kindest, most personable people I have ever had the pleasure of meeting. She is efficient while still thorough, and manages to do business incredibly warmly without losing her professional demeanor. The unit itself was incredibly clean and easy to access. The facility is monitored well with cameras and daily checks by the manager to make you feel safe leaving your belongings there. I used the location on M Street.
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February 2020 by Danny White
Deanna, the wonderful woman in charge is an absolute pleasure to deal with. Very helpful and thorough!
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February 2020 by Neo Reeves
Amazing Staff The Manager is Just the Sweetest Lady. There are very kind folks Who own it as well. And I highly Recommend this Company as It's a very Well run Business. Thank You for your amazing service.
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February 2020 by Danette Valadao
The gate hours may be shorter than most places but it's because they aren't electric. The couple who run the place manually open & shut. Plus she explained a lot of people tend to feel more unsafe due to darkness & issues resulting during those times! I thought her reasoning was actually quite sound. Her interaction with me was definitely AAA+ in making sure she explained every step of their process of renting as well as being understanding, patient, & very friendly.
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October 2019 by Andrew Michalko
Very minimal storage facility. Get your unit filled of stuff that you don't need or are just hanging on to. There is not a location to park vehicles outside, but some units are large enough to store a sedan or the likes inside.
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September 2019 by Garrett Wendel
Great storage space. The owners really make sure to explain everything in a clear and concise manner. Set up was easy and when i no longer needed the storage unit closing out the account was even easier. My unit was clean and safe while I was out of town for a couple months.
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September 2019 by flamecastello
Amazing customer service. Clean units with consistent maintenance when needed.
