The United States Postal Service location in Arcadia is a quiet and welcoming place, often less busy than nearby branches like Temple City. Customers appreciate the friendly and supportive staff, with some highlighting staff members like Elly, Ann, Stephanie, and Mr. Hou for their kindness and professionalism. Elly is known for taking the time to explain everything in detail, encouraging customers to return. Ann and Stephanie are praised for their exceptional treatment, making this post office feel like the best in the world. Customers also enjoy the convenience of buying stamps in person and appreciate the helpfulness when paying with coins, with some sharing humorous stories about the process. The staff's attitude varies, with some reviewers mentioning a stern worker who scolds customers but still provides good service. Overall, this post office leaves a positive impression due to its friendly staff, good service, and a calm, quiet atmosphere. It is a place where customers feel supported and valued during their visits.
This one is much more quieter than Temple City. I was the only customer. However, the staff from the Temple City is much more enthusiastic.
October 2025
Avoid using their PO Box service if you can. They've lost two of my mails (and I only get around six every month) this year. Very irresponsible people. Did not care if your mail is missing at all.
May 2025
Horrible service. Lost my package and told me can only refund 100 (my shipping was already 97) and tell me to wait. Don’t have any other options. Wanted for them to call facility and ask what’s happening and told me they don’t provide any service if package is lost.
