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March 2024 by Yin C.
Pretty wide selection of general and non-GMO items for our whole family decently priced. Team members are welcoming and willing to help. This is one of our favorite food shopping places!
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February 2024 by Min H Chang
Good clean store
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February 2024 by Bibiana Rincon
Always clean
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February 2024 by Melinda C.
This was the worst Ralph's I've ever been to. Outside was a group of "high school" kids reeking of weed and aggressively harassing customers to buy chocolates. Must be friends with management because there's not supposed to be unapproved solicitors here, but staff came and chatted so they must know. Inside bathroom toilet had stuff all over it. Girl who bagged groceries named Maddy look super high and would not help customer. Cashier seemed to be only sane person. Feel bad that she has to work here.
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January 2024 by Sexy Sagittarius
Amazing Store a little pricey you got to catch the sales. They have some Friday sales but a lot of their stuff went up very pricey.
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December 2023 by Meg S.
Went today workers from both the deli and sushi were rude. Bad customer service. They were rude to people who were asking them questions. They acted like they shouldn't be bothered. Then there were a couple of people who didn't know what to do and they were just being ignored. Got 2 stars because at least the lady at cheese counter was helpful.
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December 2023 by bob amano
Improved the in-store signage and its easier to find items.
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November 2023 by Steve Darrow
Clean, good variety but ISLES CROWDED WITH DISPLAYS making it hard to maneuver, causes customer impasses. Self checkout only OK, not nearly as good as Walmart. When alarm at door goes off no one resets it - they just let it eventually time out.
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November 2023 by Lillian L.
Scam alert! Don't buy gift cards from here. I was the victim of a scam where they've taken gift cards, scratched to get the numbers and then relabel them to make them seem untampered with. They are able find out when cards are activated and then use them before you can. This store did absolutely nothing to help me except to immediately say it's not their responsibility and to call the 800 number on the receipt. Which is just a run around to try and throw blame somewhere else. Corporate denied my request for a refund with no explanation. Only once I called the actual gift card store, Sephora, was I given a sincere apology and an explanation of how this type of scam works. But they also couldn't help me. Everyone referred me back to the store I bought it from. When I tried to call the Arcadia Ralph's store and warn them they may have fraudulent gift cards on the store floor you can imagine what response I got - an insincere "yeah I'll tell them" and a "call the 800 number" again. I've been a loyal customer at this Ralph's and this experience has been disheartening. They should be looking on store cameras to see who may have taken a bunch of cards and then put them back. I understand this isn't high on they're priority list but completely ignoring it seems unconscionable.
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November 2023 by E L
Shopped here for like 30+ years. This was our grocery store. Lately, it has just gone so downhill. You cannot go on a shopping trip without buying expired items. You have to check every one and you will for sure find expired food. We told the manager about some "fresh" noodles that were 4 months expired and a month later, they were still on the shelves, now 5 months expired. Their beer is expired! How can you sell expired beer? The last straw was last week when we bought 2 bags of expired lettuce and didn't notice until we got home. The romaine lettuce was 8 days expired and over a month past the "picked date" and they cost $10. Go look at their yogurt section and you will see that most are expired.
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November 2023 by Melissa Gong
Really clean store everything super organized. Good selection of brands decent prices
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September 2023 by Lawrence Case
I’ve been living and shopping in Arcadia for close to 40 yrs now. It used to be an upscale friendly place to shop at this Ralph’s but that has seemed to change. I’ve noticed that there are some really hateful unprofessional employees working there now. Very unhelpful and unsociable. Especially two women in the bakery. It always seems like they are mad about something and don’t want to help. Like it’s an effort to do something. Never explains anything either but only stares at you like you’ve been done something wrong. I will be looking else where for a more adequate place to shop. I am big on service and the service here is slowly going away. There are a lot of staff that are nice but More are being hired that just don’t care
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September 2023 by Sergio Rivera
I’ve been living and shopping in Arcadia for close to 40 yrs now. It used to be an upscale friendly place to shop at this Ralph’s but that has seemed to change. I’ve noticed that there are some really hateful unprofessional employees working there now. Very unhelpful and unsociable. Especially two women in the bakery. It always seems like they are mad about something and don’t want to help. Like it’s an effort to do something. Never explains anything either but only stares at you like you’ve been done something wrong. I will be looking else where for a more adequate place to shop. I am big on service and the service here is slowly going away. There are a lot of staff that are nice but More are being hired that just don’t care
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July 2023 by Paul Ryan
My fave grocery store in the N. SGV area. Good bakery, produce, wine area, deli & meat depts. I drive a bit out of my way to buy one particular kind of bread - not gonna say what kind!
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July 2023 by Wanda C
The guy that helped me with my curbside pickup today was awesome! I wish I could've gotten his name. He was such a sweetie! I really wanted to give him a tip but he walked back in so quick and I went inside looking for him but he was already off. ?? that was probably the best curbside interaction I've had and I really appreciate the help! I like this location. Haven't had a bad experience, it's always been pleasant.
