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July 2024 by J D
Rude lab technician, no receptionist to help with kiosk. This is the worst lab I have ever been to; I would not recommend this location.
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June 2024 by Stephen Nordyke
Their automated system for making appointments is poorly designed and overly time consuming no matter the case. Try to filter it for EARLIEST in the day could take hours
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June 2024 by Serena Kerr
Making an appointment is the only way to go. Minimal wait time.
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June 2024 by Nicca Bird
Loved the text check in. The technician was nice and calming.
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June 2024 by barbie bylsma-houghton
Very quick and efficient. Kind staff.
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May 2024 by Maew Alba
Fast, easy and professional
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May 2024 by richard
Fast and friendly
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May 2024 by lupe chavez
If the lady who serves is a very bad person and has a terrible attitude, most of the people are an older lady, I don't know why they have her there, they leave you there as if they don't look at you.
They really treat most of the people who think they are bad
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May 2024 by Jane Shen
Be aware of online appointment booking problems! When I went in for a test the first time, I did not have an appointment. I checked in as a standby. I expect some wait time since I did not have an appointment. The computer indicated about 30-40 minutes waiting. After waiting for 45 minutes, I was the only one left. It was 4:40 pm and it was 20 minutes before they closed. The guy came out and told me he would not take me because it was late. I asked why they asked me to check in initially, and besides it was still time before they closed. He simply shut the door. The second time I booked an appointment online and came in on time. Tried to check in with the computer, however the computer stated my appointment could not be found. The patient behind me told me he experienced the same problem last time, he had to go back home and made another appointment. He advised me not to use online appointment but to call. I followed his advice and got an appointment. I went in the third time, finally the machine recognized my appointment. There were two patients in the waiting room at that time had the same issues that the other patient and I experienced. I don't know how the system was so messed up and it happened to so many patients obviously. Their service is poor, cold and rude. I will not go back to them.
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May 2024 by Michael Vidal
Very bad customer service
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May 2024 by Linda Luong
Location is clean and friendly. Sometimes there is a bit of a wait even with an appointment.
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April 2024 by C W
Found the check-in system very ineffective and burdensome. Saw a few patients struggling with it as well. Should change it. Also appointment confirmed via email without QR code will not show up in the check-in system.
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April 2024 by Jose Byron Gonzalez
Service was quick, efficient and on time.
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April 2024 by Lola Ramos
been waiting here an hour and a half almost after being sent here with a stat bloodwork for surgery. i was told i had to be a stand-by not cool.
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April 2024 by Pride Rock
Staff is down right rude! Especially Marcella!
