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“I was doing some frantic last minute holiday shopping and the whole team at this location was very kind and helpful! I wanted to give a special shout out to Alexander though whose customer service skills were amazing, 10/10!! Not only was he able to help me clarify which items were on sale and for what price, he also went out of his way to find me the size I wanted by calling another location to see if they had it! And even though I was bugging him the whole time I was in the store and pestering him with a bunch of questions, Alexander was able to assist me with nothing but a friendly smile the whole time! I also work in retail so usually i'm pretty observant when it comes to customer service in other stores, but I just had to comment on Alexander's because his was just through the roof (:”
“Came in with my mom and two kids this evening around 7p to shop for some jeans. We knew we needed to be quick since they close at 8p I believe.We roamed around for about 15min looking at jeans and still hadn’t been greeted. There was one associate on the adults side whom was just on their phone and not assisting anyone.After assuring ourselves to the fitting room, we left with a pair of jeans.”
“Service was great. I came in to return some snowboard boots online. Landon helped me out. He was really cool to talk to and you could tell he loves his job. My situation was a bit tricky since I was returning an online order, but Landon & his coworker were able to handle it effectively. I didn't get to look around much but they had a lot of cool graphic shirts that I tried on.”
“Hot Topic holds a nostalgic place in my heart from my former goth days, and it continues to be a haven for those seeking unique gifts for anime or TV enthusiasts. The store's eclectic offerings cater to niche interests, making it a go-to spot for finding distinctive items. The staff's kindness adds to the positive shopping experience, creating a welcoming atmosphere for both longtime fans and newcomers alike. If you're on the lookout for offbeat treasures and appreciate friendly service, Hot Topic remains a worthwhile destination in the mall.”
“Good service even though I went shopping on one of the busiest holidays, the cashiers answered the advanced line very quickly and so I was able to continue shopping faster”
“Angela and her manager Diana in Estée Lauder were so helpful! I had a return I was heading towards customer service, there was a long line. They approached me and helped me with my return! Very efficient, commuted to excellent customer service and fast!!! They made my day! I was with my 4 month old baby and my mom! We were in and out of Macy’s in a few minutes! Precious employees! Angela is a manager material and Diana is a great manager”
“It's too bad that I have way too many clothes because they had some stuff I wanted really bad but I backed out. The deals were so good especially if you have an Old Navy card which they were offering 40 percent off your purchase which was getting to basement level bargains.”
“This review is 5 stars primarily because of Matt, he helped me find a pair of shoes in the size I wanted after a different sales associate said it was unavailable in that size. Thanks, Matt!”
“John the Assistant Manager if top Notch Amazing ! His experience and knowledge of the history of Jordan’s is unmatched. He is friendly, patient. Professional, and takes his time to explain about the different Jordan’s. He is attentive to All customers while handling a busy store with grace !
He needs to be promoted to a management position and we could use him at Foot Locker Arcadia where his knowledge would be very appreciated !”
11AM - 9PM
400 S Baldwin Ave, Arcadia
Mens Clothing
“Everything was very clean and very tidy here. Employees were nice, understandably as nice as they could be with how rabid the customers were. I was able to buy some nice pants for my son for a dollar. Will definitely be coming back here.”
“I definitely recommend this store to anyone who plays golf. The sports wear is bright and colorful and they have clothing options for any weather. Ranging from dress shirts to thick coats, they have most anything. 10/10 recommend.”
“1st time walking into a fabletics store just to window shop and came out with 3 pairs of pants, 3 shorts, and 2 shirts lmao. Big shout out to Omar for helping as much as he did, because I definitely would have walked out in 5 min without buying anything if he hadn't explained all the deals with the products!”
“I really liked this store! They have very cute jeans/cargo pants, shirts, and sweaters. The service was great and the workers were very friendly! They have very good sales.”
“Very friendly service here.They check up on you all the time, maybe so you wont run out, ? just kidding.They were amazing, helped us look at many shoes and their styles and colors.We didnt buy anything here, but the service here was amazing.Sorry my kids just kept making too much noise, but the employees worked very well around them.”
“My friends and I often go to this store to buy clothes, they are cheap and good quality. The cooperation model is also very good-looking, and there will be a lot of discounts if you wait a while.”
“I stopped by to buy a bag and firstly the asian employee was terrific! Many employees who work for big brands sometimes are judgmental and act like they work for Donatella Versace. The asian employee was so encouraging and didn't give my family a look despite how basic we looked! He was so kind and made me want to buy something for myself all because of his generous and kind attitude. However the young girl working aside from him did give us a judgy look almost criticizing why we stepped inside. She kept staring at our every moves acting like she's working for Gucci. I'll be back if I ever want to shop for a gift here and I will be sure to not ask her for assistance ever.”
“Amazing service!! The workers over there are actually really nice and very friendly! All the clothes are very expensive but the store is really clean too. I definitely will come back and go shopping here again when I'm in Arcadia! Thank you all so much for everything! Five stars is my actual total rating!!”
“Great selection in store compared to other A&F stores. They also have a larger sale section to browse, took two rooms the last time I went by. The fitting room is a bit confusing since there’s so defined exit/entrance so some people leave unwanted clothes in the room.”
“I came in with a huge obnoxious shein order for return all separated into three different returns and molly was so helpful. She made everything super easy (basically) handled the whole thing for me and was super knowledgeable. Super smooth simple shein return”
“I had such a great experience at Lululemon thanks to Will! He was super friendly, helpful, and really knew his stuff. He made sure I found exactly what I needed and made the whole shopping trip easy and enjoyable. Big shoutout to Will—this location is lucky to have someone like him on the team!”
“love love love this store!everyone here is so nice and friendly! ?the tall manager with the curly hair was super helpful with helping me find a outfit for thanksgiving!”
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“An amazing rental experience. Very pleasant the help too choose the best tux for my event and thorough during the measurements. Great advises from the attendance. The pick-up day was completely stress-free and the adjustments were perfect. The tux devolution was smooth and quick without any complications. I will definitely use Friar Tux in my future events.”