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October 2024 by Aqua Gal
Over price!! I hate when I see stores take something that everyone loves and over prices the item. 56 for just 1 sonny angel!! Please please don't buy their over priced items and let them feel the pain.
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December 2023 by Artemis C.
I came to Maneki Neko store in Arcadia mall and I was disappointed with management at the store. They had a price on a specific item which I bought and already checked out. Then they found out the price was wrong and they made me return the item and forced a refund without asking me first. As a customer the cashiers needed to communicate with me first and they didn't even apologize. I felt that there is poor customer service at the store.
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July 2023 by Jonathan N.
Excellent customer service. I played the ichiban kuji and won some prizes. When I played it and got a prize but they couldn't find it, they allowed me to pick up a new ticket. I would recommend this store for ichiban kuji because they are willing to accept a loss due to not finding my previous prize and allowing me a chance to win a big prize.
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June 2023 by Kayla L.
Very rude staff. I'm not sure if they are the owner or just someone working there but the attitude and clear disinterest in the customers is appalling. I have only ever purchased one thing from this store since it's been open and it's safe to say I will not be returning after my last visit.
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May 2023 by Ariana G.
False advertisement. Went in and literally PAID for this plushie, but cashier wouldn't let us leave with the plush. She said "oh wait that's actually gonna be $40." As if I didn't already pay the listed price they put on the sticker of the item... we said no give us what we paid for and she tells us no but we can have a refund. Like you couldn't at least say something before we paid? Safe to say I would never step foot in this store again to save myself the trouble of bait and switch... oh and also saving myself from seeing the lewd items next to all of the children toys. I would've been able to look past it and come back if they had given us them item we paid for, but they had to pull the old bait and switch on what could've been loyal customers lol.
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January 2023 by Angela G.
Really cute shop! Has the vibe of a dollar store or kinda like Daiso but only half of the shop LOL. It's really cool. They have Pokémon plushies on one side of the room, canned drinks and snacks in the middle, random little trinkets, figures, keychains in the back but also mixed with plushies, and then a wall of beauty products. We came here to check out their small stock of Pokémon re-ment figures since we're obsessed with blind boxes, these especially, but didn't find anything from their tiny selection. However, we did end up leaving the store with a handful of their Dragon Ball Z soda cans! They have unique flavors and they're delicious! My favorite are the kiwi and melon ones so far and they have a deal of something like buy 4 and get 1 free. Definitely coming back here for more since they aren't in any of our other markets or shops nearby. Highly recommend trying them! IG: @ammysalamii
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July 2022 by K O.
Been coming here for years... suddenly most of the makeup is gone and it's filled with knock of anime tchotchkes. Seriously at a loss, this was my go-to for Japanese makeup for over five years and now it's filled with junk.
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April 2022 by Kirk J.
No idea why this place doesn't have more stars. In the back, there's a typical rack of Asian beauty and skincare products and some anime posters. The real amazing things about the store are 1) a fantastic and affordable wall of cute stickers of characters I can't identify but essentially bought and 2) the fantastic clearance rack, which always has random stuff for sale. Stickers are cute and I have attached pictures here. Nikoni dog? Don't know what the character is, but I definitely want to know more and thus had to buy these stickers. Very cute! Cheap too for the amount of stickers you get - this kind of stuff often costs like $6-8 at other stores. The clearance rack is so heavily discounted, it's honestly not even worth it to see if you actually want something. You can honestly just pick it up and feel no regrets if it doesn't work out the way you want. I picked up four different palettes of eyeshadow which I could presumably use for a cosplay - and it only cost $4 for something that would have costed $25 elsewhere. Like at that cost, I don't even feel bad if I just use it once or twice for a cosplay (in a way I would definitely feel bad if I spent the big bucks). The deals are basically unbeatable and it's always actually a fun way to kill a bit of time browsing what they have on sale. And at this point, the retail shopping experience primarily beats the online shopping experience simply because online doomscrolling (for products) really doesn't match up to the tactile sensation of rummaging through a box of great deals. An absolutely great store that as such, stands at the pinnacle of the platonic ideal of a retail shop. Strong endorsement!
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March 2022 by Ana T.
Lots of cute stuff in this store. I did not expect to find a keychain of Cardcaptors star wand here!
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February 2022 by Alice Muga
So today I passed by to check out this store and I noticed they have alot beauty products. They all had prices on them but since I don't really use them I don't know if the prices here are good or not. Other than beauty products they have figures, pins, plushies and cute accessories. The accessories and pins I feel were decently priced. The only reason I'm giving them 4 stars is because the staff there didn't even acknowledge us the whole time we were there. I don't mind but I can see this being an issue for other potential customers.
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February 2021 by Zoey W.
All the masks are a dollar. I just took the mask with califlour since I wouldn't eat it but I can still get the nutrients from it by using this mask. The prices I would say are moderate when it comes to majority of the cleansers and packaged clay masks. Two other products I really liked were the green tea cleaner which is good for acne and the dark circle remover cream.The good thing in general about shopping in Down Town is that they don't charge tax and for this place like most in Down Town don't allow exchanges or returns. The store is squeaky clean.
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January 2021 by Ann T.
PRO-TIP: I'd stop by this store first and get an idea of the price of the cosmetic or beauty item that you'd like and then go compare with the other similar stores at this mall. You can find some nice stuff on sale! I love their clearance rack here. I've bought some make up from Shiseido's MAJOLICA MAJORCA line, MISSHA eyeshadow, etc and it was all under $10. You CANNOT beat that deal; once I got around $150+ worth of Asian beauty and cosmetics for under $20. Insane. Like I'm conflicted writing this review because I don't want to lose out on these deals myself. I'm not really too keen on getting things that aren't on sale here, but they have a lot of other deals for their sheet masks and throughout the store. In the back they also have some really cute items and knick knacks. This is a MUST STOP for me every time I visit this mall.
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March 2020 by Sally N.
Came here because the store looks so cute, but as we were walking around we found products that we loved so much from our trip in Thailand! I love their earring selection,it's so cute and feminine. The worker there helped us look for the items we needed and purchased both of them.
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February 2020 by Goretty L.
Came in to get a box of mediheal and left with 4 boxes because of the deal staff is kind.
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February 2020 by venessa nguyen
I love here！！！great service and amazing price.
