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December 2022 by Nathan Phan
They extended holding an item for me, and although there was a bit miscommunication, they held it for me to purchase! Thanks again
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December 2022 by Nathan P.
They extended holding an item for me, and although there was a bit miscommunication, they held it for me to purchase! Thanks again
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September 2022 by Robert Oj
Good place for shoes for your kids
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July 2022 by Vicky A.
My husband and I came into this store and was immediately greeted by an employee by the name of Paul. We brought our special needs son to get back to school shoes and without hesitation he went above and beyond for our 12 year old autistic son. Made him feel comfortable and even gave him stickers. We feel very proud that there are still parents out there who teach there kids to have awareness and acceptance. This kid Paul needs to be commended and have a raise. Good job Paul and God bless you Keep up the good work!
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June 2022 by Fedora W.
Rayna, Kass, and Juan are an exceptional team. They were able to identify a specific shoe I was looking for, get me the right size quickly, and make a few suggestions of matching socks. Exceptional team. If anyone has earned a pay raise, it is these three individuals.
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March 2022 by Marcella C.
Stopped by on a whim this evening! The store was pretty busy but Reyna never lost sight of my friend and I. She shared some insight with regards to the boots my friend was interested in. She offered guidance on breaking them in and care to keep them looking their best. She was friendly, upbeat and super kind with us. She was most definitely the reason she bought the boots and the reason we'll be back for another pair.
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December 2021 by Beto P
Good place for shoes for your kids
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November 2021 by Niko N.
So I didn't actually visit the location physically but I spoke with a really nice lady on the phone who basically gave me an entire lowdown/knowledge on Doc Martens as these were gonna be my first pair. She schooled me from the material, feel, all the way down to the sizing. I wish I remembered her name but if you're reading this, you know who you are! I'm a 10.5 in shoes and she saved me so much time because I was at a location that had a 10 and I didn't think it would fit me. She had told me 10s would fit if I'm a 10.5 as these are based off of European sizes which I had no idea! So with that knowledge, I went in, tried on the pair and bought them! She saved me so much time especially at this time of the year where these are pretty hard to find! Thank you so much and will def pay a visit soon!
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November 2021 by STEVEN B
Superb store in the Santa Anita mall that has so many name brands of shows and clothes. Great location and super friendly salespeople.
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November 2021 by Steven B.
Great store in a great mall. I love shopping at the Westfield Santa Anita mall and Journeys is one of the shops that kinda has it all. Lots of shoe brands like New Balance, Dr Martens, I believe Crocs and Adidas. The store is hip and cool and the assistance I got from Rayna was awesome. She was so friendly and helpful and also Sam A. The store is small and easy to check outcall the products quickly. If you plan on coming to this awesome mall, check out Journeys and buy some shoes, and say hello to Rayna. :)
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August 2021 by Sophie Marie L.
What a wonderful time in these periods of Covid to be welcomed with so much warmth, kindness, smile and professionalism. A big thank to RAYNA who loves her job, advising and giving the client such a comfortable experience. I love to encourage people who have this sharp sense of service.and i love so much my Dr Martens sandals
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November 2020 by Taylor S.
The two guys who helped me out today were amazing. They were very attentive helped me choose the perfect pair of shoes!
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December 2019 by Daniel Garcia
Every time I go they seem to be very knowledgeable about there products and are very welcoming when I come in.
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December 2019 by Jackie Heredia
I like how attentive the employees are. I was shown shoe care products. My size was not available in the color I wanted, so the guy helping me brought out different styles in my size. That was great. Helped me see what I may have been missing out on. Would recommend this store to others!
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August 2019 by Gabriella M.
Fat girl with the bright red hair and messed up teeth was very disrespectful to me, after making me uncomfortable because I did not want to buy a pack of socks, she then went behind the register to talk bad about me to the other co worker. I wanted to buy some doc martens that cost about 200, I'd rather shop at Robert Wayne, I will never return to another journeys store. PERIODT.