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January 2024 by Marcus L.
This Ikea planning studio is a great alternative to the regular Ikea stores. The closest Ikea stores are more than 10 miles away from here and you have to allocate much more time if you plan on shopping there. PROS- Easy access while you are at the mall taking care of other shopping. - Location. If you don't live near a regular Ikea- Can place your order and whatever they don't have in store, you can just pick it up later- Decent number of displays - Good for quickly checking out popular products in personCONS- Not a lot of inventory in stock- No spare parts available (even if you ask them to order it for you, they say it can take up to a month). - Not good if you are in a hurry to have the products in hand. SERVICEEveryone here has been helpful and knowledgeable PARKINGMall parking (free and abundant)
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October 2023 by Johnny J.
Like everyone else said, this is not the IKEA you think it is wasted my time coming here.
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October 2023 by Nyangu C.
Wow! Worst customer service EVER!!! Excuse me, there is no customer service. How do you plan anything with no help, in a place you have never been? No one even greets you with a HELLO when you walk in the door. There is a person sitting at the front counter looking down. Walking through the store aimlessly I notice two staff sitting at desks. It sounded liked they were having a lot of fun doing something on their computers. Neither acknowledged me as I walked by. Their products are well displayed if your not looking for too much selection. There were several items I was interested in however some did not have prices. It would have been nice to have some guidance from an employee. I just wasn't comfortable so I chose not to disturb any of the staff. This place should be closed down. People should not be paid to work if that's not what they are doing! Sadly, it misrepresents the actual IKEA Store. I was really disappointed so I don't recommend you wasting your time there. Go to an actual IKEA Store where you are greeted by the staff, you can look, buy and take your item home with you.
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September 2023 by Mo Ni Ka C
Nice planning studio. Like a mini tiny IKEA
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September 2023 by Wilson Wong
Its a mini IKEA. It's more of a showroom than a store. They have some small items right there, but most the stuff is order only.
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September 2023 by Sri Soma
It’s not store, please mention that in maps. People come from long distances
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July 2023 by Madison L.
They should call this an Ikea Planning Studio, because it isn't a normal Ikea. Can't return or pick up furniture here. Keep in mind!!
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July 2023 by Ara Celi
Always fun to visit IKEA
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March 2023 by Kike Villanueva
(Translated by Google) Wide variety of household products(Original)Gran variedad de productos para el hogar
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March 2023 by xiwu cheng
(Translated by Google) Very satisfied(Original)非常满意
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February 2023 by Janney A.
This is NOT an actual IKEA store. It is a design studio located inside The Shops at Santa Anita. It is near Macy's. I have never walked in until last week because my date wanted to check it out. He's currently looking for stuff for a new house. When we walked in, there were 3 or 4 people in the front, like the reception area, looking at a computer. Not one of them greeted us. One of them looked up at us (I made eye contact with him) and looked back down at the computer and started talking to his coworkers.We started walking around and checking out the displays. The whole time we were there NO ONE came to check up on us or asked if we needed help. I only saw 1 other worker there in the back and was not acknowledged.Other than bad service, the stuff they have looks nice and the store seemed clean.This is a place I would definitely not come back to though.
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February 2023 by Helen B.
Visited the IKEA design studio in Arcadia for an appointment with Manuel. The hope was to finalize the design and choice of cabinets for my small kitchen. The visit exceeded my expectations! I left incredibly pleased with the result. Manuel was detailed and patient exploring various options with me. He made me comfortable with the process and the decisions. His manager Helga even stepped in to help us with a "hack" on one cabinet. Manuel placed the order for my base cabinets and it arrived promptly and complete. Will return when I'm ready for the wall cabinets and will be requesting Manuel. Due to the small size of my space, my options were limited, but this team made it work. Thank you both!!
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January 2023 by Jessica Chang
the store format is much smaller than the original ikea but it adapts to the space that the mall has given them. The environments within this planning studio are well distributed and you will find a variety of designs and products (including putdoor area). They also have a team that supports you in the personalized design of the environment that you want to remodel or implement.
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December 2022 by A Quevedo
It's cute. I just wish I could buy more things today that I saw in person. I would have actually shopped today.
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November 2022 by Kevin Chen
Like a mini Ikea for when you need inspiration for home decor. Great that you can still see sample rooms and get an idea of various products that may fit your home needs. They also have computers in the back to help with creating a 3d mockup of your room space.
