-
November 2023 by Brianna Casteneda
Minnie was my pre op nurse and was a sweet heart. I told her how nervous I was and she reassured me. She was incredibly nice and even came to see how I was doing after the surgery. Tanyn was my post op nurse and was super sweet as well and took care of me the whole time. She was by my side the whole time to help. Dr Lily Lin was my doctor and is the best podiatrist she always takes the best care of me.
-
October 2023 by Robert Ciminski
Probably the nicest facility i've ever been in the nurses and staff or kind gentle And professional thank you
-
September 2023 by Reuben Soto
All the staffs here are so professionals with a heart. They are all warm-hearted, friendly, kind people. Also, they have a lots of patience and understading. At a young age, i have been to many facilities and centers, these people here are the best, and they always provide an outstanding services. Bless you all out there. Thank you so much.
-
August 2023 by D. ROCK
My husband had a colonoscopy here, and the receptionist charged the copay for over one thousand dollars. I decided to call my insurance after that, luckily they can claim back our copayment. Poor services.
-
April 2023 by Dora M.
Excellent facility. Professional, caring and efficient.I had a great experience at the Arcadia surgery Center.
-
March 2023 by Wanderer Still
Two Eye Surgeries there, last one on 2 Feb. 2023. Paula, Michelle Rem, Camille and Chris were my healthcare professionals. Excellent.
-
March 2023 by Ace Young
I had a belly button hernia surgery by dr. Elizabeth Lee I've been in a lot of pain since 02/13/2023 when I originally had the surgery done I've called the doctor's office several times requesting pain medication never got a return phone call from the doctor nor did she ever talk to me about how the surgery went once the surgery was complete she didn't talk to me anymore. I am in a tremendous amount of pain still,And we'll have to go to the emergency hospital to see another doctor I will never return to Arcadia outpatient surgery center again for anything.Art CovarrubiasAr
-
March 2023 by SHR
My experience has been just great. I’ve also seen how other 4-5 patients were treated and it was all good. The place can get busy so I understand that staff, nurses and doctors may get a bit tired, but it did not feelLike that. My procedure required general anesthesia and the Anesthesiologist was also very nice. Nurses went above and beyond, in particular shamim, it yes, everything was good and very professional . My fee for using the facility with a 3000 copay was around 11 hundred dollars if that helps you. Hope not to be back for obvious reasons, it if I had to, I really think I would be happy to!
-
May 2022 by Cydney M.
GOOD ALTERNATIVE TO A HOSPITAL ============================== DETAILS ======= I had a septoplasty and turbinate reduction at this facility a couple days ago. PROS ===== Nice staff Free Parking Good communication before and after CONS ===== 70's decor and needs to be updated Pre op waiting area a little crammed Discussions about the lack of verification of Covid PCR test results for others should be held in private Instructions from facility conflict with surgeon's CONCLUSION ============ Better than going to a hospital during another Covid surge.
-
May 2022 by Row W.
Arrived with my husband to have his surgery , but the receptionist an older lady with blond hair welcomed us with a big time unfriendly, rude , unprofessional attitude, she is not fit to work in this healthcare system that is not making the patient and family to be upset and to have a peaceful procedure, I do not know her name but she is in the front on Tuesday. May 24, 2022 @ 7:30am. Not a good experience, hoping that the management will find this survey and do something to this receptionist. Bad customer service .
-
April 2022 by Karina Reyes Soria
Profesional service and clean facilities.
-
January 2022 by Monica G.
I had two surgeries here within the last 4 years and both times the experience was excellent. I was taken in on time and given kind and empathic care from every staff member. My second surgery was during COVID so no-one except for the patient was allowed inside which was fine because all employees were so sweet, efficient and made me feel safe.
-
January 2022 by Esbin Portillo
Excellent surgery center. The nurses and anesthesiologist were very nice and made feel very comfortable even that I was very nervous. The recovery was excellent. My surgeon Dr. Alexis Rieber is wonderful person and took good care of me. Thank you everybody.
-
December 2021 by kelly elizabeth
everyone was so sweet and made me feel super comfortable before and after my procedure. I forgot my vaccination card but Karen at the front desk was patient and let me send her a picture of the card to verify (they also had covid tested me a few days prior). All the nurses were super kind and helpful while getting me ready for surgery and for helping me recover after. The nurses that worked with me were Yvonne, Mimi, Cherie, and the OR tech Karma, they were all amazing and made me feel super safe and comfortable!
-
November 2021 by Kelly E.
great care, i felt very safe and comfortable for my procedure and they are really on it with covid protocols.
