-
July 2024 by Nancy H.
Everything.. care of my dogs.. how they were caring with loss of our 9 year old dog who died if cancer.. I can't say enough !
-
July 2024 by Debra I.
This small clinic is the best for you and your pets! They fit me in for an emergent visit for my new cat. Dr. Molly Tackabury is excellent. Compassionate, knowledgeable and very kind. She quickly diagnosed and treated my guy and offered suggestions to keep him healthy. You can tell everyone in that office loves animals. The front desk staff are more than helpful! Their prices are very fair!!
-
June 2024 by Zooey V.
Served my dog well in good health, unfortunately it was only when the tides turned later in his life that I realized not only had I been taken advantage of financially but serious oversights had been made enabling a severe form of cancer to progress. I don't want to mention any names but the attending vet was clearly never schooled in proper bedside manner considering the gravity of the situation. Worst experience of my life on that day next to his passing!
-
March 2024 by Shala W.
Dr Elizabeth Martin, Front desk Carlos , and all of the staff - amazing! The compassion, integrity, professionalism and of course love is something so special and rare. My love, The Professor, had to be euthanized unexpectedly. The virtue and grace of the clinic is continually consoling us through this transition. Thank you
-
September 2023 by Norman M.
Had a great experience with Dr. Blom. She very quickly diagnosed our dog's problem with a yeast infection in her ears. Started treatment that same visit and sent us home with a presription prepared in house at the end of our visit. We treated her at home and all her ear scratching and head shaking has totally stopped, by the end of the three week course of treatment. I had an additional question, so I sent her an email after regular office hours. She promptly answered my question the next day by return email. Great response time. Very happy.
-
June 2023 by Jacquie S.
Dr. Martin is absolutely the best. I have had two unfortunate health scares with two separate kitties within a month and Dr. Martin made a point to see both of them as soon as possible. You can tell she genuinely cares about her patients. She does not try to gouge you for unnecessary tests. I have only had positive experiences with Aptos Creekside staff and have been going there for 15ish years (since Dr. Hall, another favorite, was there). We will keep going back thanks to Dr. Martin!
-
May 2023 by Andrea R.
Had a great first visit with Dr Katie and my kitty. Very knowledgeable and helpful team at front desk. Upfront and informative about fees and services. Stoked to establish our vet at such a lovely and welcoming place.
-
April 2023 by M B.
This place has changed for the absolute worse. I used to travel 25miles at times to see them. To see faces and people I trust with my beloved companion. I had a horrible experience with Dr.Blom. Her mistake in her notes cost me $10k and worse she refused to help fix her notes so the insurance company could reimburse me. Now I have to go through the legal process. Dr. Blom has been incredibly condescending, cruel, and lacking total emotion and empathy. Something is seriously wrong with her. I'm so ashamed I went out of my way to visit this place and worse recommended so many people to visit here over the years. My family and so many of my friends still live locally and I've told them all absolutely do not go here unless you want to be treated like crap. This recent experience has been so hurtful and disheartening... I am truly so disgusted by the way I was treated by Dr.Blom. I received the advice from a lawyer and 2 other vets office before approaching Dr.Blom to fix her error therefore I know she had the power to fix this and she decided to lecture me instead. I know what goes around comes around and sure hope you get yours but something tells me you're already there by how you treat people. Don't go here, go somewhere that cares.
-
April 2023 by The Original Organizer Gal ..
I don't ever post negative things but this one needs to be told. I was so taken aback by my experience and am in such disbelief that this establishment, that knowingly deals with death, would have anyone so poorly trained working for them. We put our deceased sons dog down tonight who has been alive for 17 years. I like the Vet, whom we have known since she worked at Adobe. So probably close to a couple decades And we have a close friend that works there and knows us well. However, on such a horrible evening, the receptionist was obnoxiously disrespectful to me. She was not a calm person and she certainly was not listening nor concerned with anything I was telling her. Had she simply listened there would have been zero issues and I could have grieved with my family outside instead of being bullied by her literally right after putting our dog to sleep. She was probably more concerned with getting out of there, being a Friday night, then simply listening and doing her job. My problem is people like her should not be working at a place were people have to experience loss. She had no consideration and didn't recognize till it was over that it was her not listening and being preoccupied that was the problem. She would not back down either it was unbelievable! She started arguing with me and raising her voice and manipulating me that I was the problem. Threatening me because I asked her to calm down. In addition when you have been a loyal client for over a decade it should not be insisted that you pay right after you put your beloved pet down. But I get it and if that is policy it should be noted before hand and we should have been told that before hand when it's much easier to do but we were not informed. So it started by me informing the young lady, very clearly, a few times, because I had a feeling she wasn't paying attention to me. I informed her I was paying for only 2 paw prints and my former husband is paying for the rest. She acted like she heard me and then charged my card the entire amount, nearly $700.00 and then started arguing with me when I said I had been very clear to charge me for the two paw prints . I told her to calm down and take a deep breath and she told me I couldn't ask her that. I am dumbfounded by the entire experience after putting my sons dog down. I needed to just chill and be outside with my family but instead I was being yelled at by a young woman who wouldn't calm down and Im the one who just lost my deceased sons dog! Unbelievable how disrespectful she was and when someone finally came in to help she never said a word to her regarding her terrible behavior. On a side note I put my Mom's dog down at Adobe in January. There they told my Mother she could make payments if she needed and they were so caring, laid back, and kind. A very, very different experience. I don't know what it is with some young people but that was such a horrible experience after such a horrible experience
-
March 2023 by Enma K.
Best vet in the area! I have two kitties, both with different medical problems. I have always felt heard in my concerns with Dr. Blom and other staff. We worked together to find a plan for one cat with IBD and the other cystitis. I've also received a lot of great practical advice that is really above and beyond care I've gotten from other vets in the area. The front desk staff has also always been kind.
-
November 2022 by Dawn M.
We have been customers for with this dog for 16 years and my dog is dying and has developed seizures. I called asking for help at 4:40 p.m. on November 1st. I specify because I'm hoping that this employee will be disciplined. I asked if I could possibly get anti-seizure medication while we arranged for me to bring the dog in to be euthanized. She is really suffering. I knew it was a long shot. I don't think this person even gave my message to the doctor. He became defensive when I said something completely innocuous then he became offended and called me a horrible person. I don't know what he thought he heard, but I had two people in the room with me and I was on speakerphone. I did a reality check with them and they said no, that wasn't a " horrible " thing to say. It wasn't insulting and it was actually very appropriate request. Well that was 4 hours ago and I don't think he gave my message to the doctor or the doctor's decided not to call me back even though I'm a long-term customer and have paid for all of my dog's checkups and endless vaccinations. I am an MD and no one who has ever worked for me on the phones would suppress a message because they were offended. That would be completely unacceptable and unprofessional. Postscript: The day after this review was posted, their manager called my husband and accused me of being a liar (not true) and summarily fired us from the practice. I had posted this negative review with the expectation that I'd get a call from the office wanting to discuss the matter. I wanted to get their attention and maybe even an apology or an explanation of why we didn't get a call back. I would have immediately withdrawn the review. Now, I won't do that. We liked them. We were clients with a couple dogs for almost 30 years. This was a very sad and disappointing ending to that relationship. .
-
August 2022 by ben t.
Took my two cats there this morning. They are efficient, caring, user friendly and seem to know what they are doing. I am not a veterinarian so am unable to qualify their expertise. I do have a fair knowledge of biology and therefore strongly recommend Aptos-Creekside Pet Hospital. Ben F Tarsitano, MD
-
March 2022 by Rich H.
We followed our favorite Vet of 30 years to Creekside. Turned out to be a big mistake that we will not repeat. If you expect to be treated with respect and courtesy by a vet tec this is not the place for you. It seems to be a money mill. They required a unnecessary blood panel for teeth cleaning. We had just had our pets annual check up and blood panel three weeks earlier. Seems they care more about separating you from your money than caring for your pet.
-
March 2022 by Christine M.
VETERINARIANS, DO YOU JOBS! After taking my dogs there for years, I have discovered that they failed to diagnose and treat my dogs appropriately, causing them more pain, having to find other veterinarians to properly diagnose what I already paid Aptos to treat, and costing me (ongoing) thousands and thousands of dollars. I am about to spend thousands more. The only ones suffering are my beautiful dogs whose lives are being shortened.
-
December 2021 by Micky B.
I love this vets office. Simply put but so sincerely meant. The front of office staff is kind even when they are busy. They will accommodate if they can and within reason. They treat me and my dog Bodie like we are humans and never like we are just a bank. The vet Dr. Bloom went out of her way to help us with some pet insurance things (if you know you know when it comes to these insurance companies) by writing us a letter. Thank you so much for that. Throughout the whole ordeal of my dog needing a knee surgery this vets office has been so kind to us. I cannot say enough good things about them. Bodies first shots were with them and even though we live farther away now we still go in to this office cause it's worth the trip. They are truly awesome!
