The UPS Store #5698 in Apple Valley is a locally owned business that provides various services including packing, shipping, printing, document finishing, notary, shredding, and faxing. It is conveniently located at the corner of Bear Valley and Apple Valley Rd, in the Stater Bros/Lowes Shopping Center. Many customers appreciate the clean and well-stocked store, along with clear signage explaining services and prices. The staff is often described as friendly and competent, providing quick service even during busy times. Notably, employees like Maddie and Jelina have received praise for their helpfulness, patience, and professionalism, making customers feel valued. However, there are some concerns regarding package safety, with one customer reporting a negative experience involving lost items and unsatisfactory customer service when addressing the issue. Overall, the store is well-regarded for its efficiency and the ease of returning packages, provided customers follow the guidelines from UPS and Amazon.
Staff are always professional, friendly, accommodating, and patient!
October 2024
I've always had a Wonderful, helpful experience here. Awesome staff!!!
December 2023
Maddie was very patient and very very helpful with my return to Amazon. She took her time and did it for me . She showed me how to do my return since I had staples as a return store. I felt as a very valuable customer. She had a great smile and great patience.Thank you UPS in Apple ValleyThank you Maddie for your help.... read full comment
