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February 2024 by Tina M.
Levi was super friendly and helpful when I needed help sending a fax and making copies. They were super busy with some large orders yet still made sure to give good customer service. Made my day!
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February 2024 by Svanfridur Arnardottir
The 3 gentlemen who assisted me were all great. Very informative, patient and helpful. I wish I knew their names but they were working in the Apple Valley store on Jess Ranch on 2/9/2024 around 3:45-4pm.
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December 2023 by Linh Y.
I was in the neighborhood. I thought I look for my eco food trays at this Staples since I saw them at another Staples that ran out of them. This Staples is smaller than the ones I've visited in the past. Anyway, I perused the inside perimeter before going to the aisle that had food trays. I didn't see anything that was desirable to my eyes. Hence, I said enough is enough lets get to the purpose of my visit. I walked to the aisle that had the food trays. Unfortunately, they did not have the ones I was looking for. They had the Rubbermaid brand though... these were almost double the price of the eco brand. No cigar and that's okay. I left without buying anything. This is the last time I would look for the eco brand. They just don't sell them anymore. Thank you anyway! Since I didn't buy anything, I didn't cross path with any staff, hence, I don't have any comments on them. The only reason why I gave them a 3 star is because they didn't carry the item I was looking for. It's just fair.
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November 2023 by Alicia H.
Wanted to give a shout out to Alex and Vanessa from this location of Staples. On Saturday evening we went to pick up the funeral programs we had printed at Staples for my mom's services. The website said they were open until 8 p.m. We were at the front door at 6:01 p.m. and they were closed. Alex explained to us the recently changed their hours and they now closed at 6 p.m. He asked what we needed, and we told him we were picking up a print order and he let us in and helped us. It turned out to be a blessing because on Sunday morning we noticed we had made an error on the programs, so we went back down to Staples right away and Vanessa in the print area helped us. Let me just say, she needs to be employee of the year. It was so busy, people at the Amazon return counter which she was also responsible for helping, people in line to be helped and people who were doing the self-printing who needed help. Vanessa was so nice and helpful to everyone; she was quick and efficient and made sure everyone got helped and had what they needed. She never lost her cool or acted like she was stressed out. I was feeling overwhelmed for her, but she held it together and handled it like a pro. She was able to do our print job for us and it was ready in 30 minutes which we appreciated since the funeral was on Monday morning. I hope someone at the store reads this and gives Alex and Vanessa kudos for helping us with what we needed so we were not stressed out in a stressful time. Both Alex and Vanessa are an asset to Staples. I feel they both went above and beyond to help us.
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October 2023 by Francisco Guzman
More than this Staples, this review is for Stacey over at printing services. I placed an online order for some flyers and messed up the layout. Stacey went above and beyond to fix it onsite without me having to go back to the computer where I had the files and re-do them. She showed empathy and great customer service. Thank you Stacey!
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September 2023 by Vivian Hillbert
My cashier/associate was very helpful and knowledgeable about the Rewards Comment program.She assisted me threw the process of combining my two account.
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September 2023 by billbradshaw1
All staff members were ready, willing and able to provide the requested assistance --- and have consistently provided the professionalism for the ten plus years I've been patronizing the Apple Valley store.
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August 2023 by Steven White
We ordered some office chairs on line at a great price. The pick up in the store was very prompt and courteous.
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August 2023 by Valerie L.
I went to Staples in Victorville around 8:30 in the morning and I needed to print off some information. The lady who is in there. It was so nice and so helpful and I appreciated her so much because she could run every machine in there and she still helped me and other people thank you staples for having such nice patient young ladies working there with very knowledgeable. Thank you. Good luck with your future career. You're a very knowledgeable young lady and I wish you the best.
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July 2023 by Samantha Luquin
This lady gave me and my recipient a bad experience here at 4:11pm today 7/30/2023We had a hard time using the printer and said she helped us once and she’s not going to help us again we should already know and she yelled at me in front of customers rude lady fire her
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July 2023 by Adrienne Castro
Had to prepare some programs and prints for my Grandma’s funeral service. Summer and Charolette both were truly amazing. Their customer service was outstanding. Thank you Ladies ❤️
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July 2023 by Rex V.
First time here and what a great experience! Alexander in printing was doing the work of 3 people!! Such an amazing worker and really went above and beyond to help me and my mom make some memorable cards to send out while still helping others at the same time .
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July 2023 by Linda Maese
I went to Staples sure that I was going to have to buy a new laptop. With the help of the sales person it turned out that I just neede a new charger. This saved me hundreds of dollars. 100% satisfied. Thank you Staples.
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July 2023 by Summer Robinson
Went in for a few things and the associate who helped me was very helpful and kind. She helped me sign up for rewards and showed me a coupon that I could use before I checked out. Will definitely be coming back!
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July 2023 by A. J. Hernandez
All associates were very helpful while I shopped at Staples in Apple Valley. Well stocked and clean.
