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December 2023 by Linh Y.
I was in the neighborhood. I thought I look for my eco food trays at this Staples since I saw them at another Staples that ran out of them. This Staples is smaller than the ones I've visited in the past. Anyway, I perused the inside perimeter before going to the aisle that had food trays. I didn't see anything that was desirable to my eyes. Hence, I said enough is enough lets get to the purpose of my visit.I walked to the aisle that had the food trays. Unfortunately, they did not have the ones I was looking for. They had the Rubbermaid brand though... these were almost double the price of the eco brand. No cigar and that's okay. I left without buying anything. This is the last time I would look for the eco brand. They just don't sell them anymore. Thank you anyway! Since I didn't buy anything, I didn't cross path with any staff, hence, I don't have any comments on them. The only reason why I gave them a 3 star is because they didn't carry the item I was looking for. It's just fair.
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November 2023 by Alicia H.
Wanted to give a shout out to Alex and Vanessa from this location of Staples. On Saturday evening we went to pick up the funeral programs we had printed at Staples for my mom's services. The website said they were open until 8 p.m. We were at the front door at 6:01 p.m. and they were closed. Alex explained to us the recently changed their hours and they now closed at 6 p.m. He asked what we needed, and we told him we were picking up a print order and he let us in and helped us. It turned out to be a blessing because on Sunday morning we noticed we had made an error on the programs, so we went back down to Staples right away and Vanessa in the print area helped us. Let me just say, she needs to be employee of the year. It was so busy, people at the Amazon return counter which she was also responsible for helping, people in line to be helped and people who were doing the self-printing who needed help. Vanessa was so nice and helpful to everyone; she was quick and efficient and made sure everyone got helped and had what they needed. She never lost her cool or acted like she was stressed out. I was feeling overwhelmed for her, but she held it together and handled it like a pro. She was able to do our print job for us and it was ready in 30 minutes which we appreciated since the funeral was on Monday morning. I hope someone at the store reads this and gives Alex and Vanessa kudos for helping us with what we needed so we were not stressed out in a stressful time. Both Alex and Vanessa are an asset to Staples. I feel they both went above and beyond to help us.
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August 2023 by Valerie L.
I went to Staples in Victorville around 8:30 in the morning and I needed to print off some information. The lady who is in there. It was so nice and so helpful and I appreciated her so much because she could run every machine in there and she still helped me and other people thank you staples for having such nice patient young ladies working there with very knowledgeable. Thank you. Good luck with your future career. You're a very knowledgeable young lady and I wish you the best.
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July 2023 by Rex V.
First time here and what a great experience! Alexander in printing was doing the work of 3 people!! Such an amazing worker and really went above and beyond to help me and my mom make some memorable cards to send out while still helping others at the same time .
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June 2023 by Audrey D.
I've never printed at staples but was pretty good at figuring it out, it is definitely self serve. I had 1 document that would not up load or print. I asked for help got a half hearted frustrated really quick explanation then she walked away, turned out the printer needed service and that was part of the problem. They were closing by now and the frustrated lady left for the night. we were told we could come back in the mornin. with just a little help it could have been done. if you can do it your self your good if you need help go to your next choice. I'll be doing that in the mornin!
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January 2023 by David P.
Bait and switch. This has happened two or three times in the past so it is clearly company strategy. I went in to but a laptop. Decided on a particular model that was on a great sale price (discounted $170) but the salesperson said that they were out of that model. I asked if I could order it from the warehouse or online and she checked stock and said there were none in the warehouse. But she was glad to suggest a different BUT MORE EXPENSIVE model. I asked why they didn't take the label advertising the great sale price off of the shelf and she said that she wasn't allowed to. I asked why, because it was very deceptive to advertise it if in fact it was impossible to buy or order. She gave the ridiculous answer about how long it will take to put up a new label when (and if) another one ever arrives. That is a real insult to the customers intelligence. They add and change labels all the time. But they want to keep the deceptive add,with an amazing markdown, on the shelf so that they can get you to engage in conversation and then talk you into a more expensive model that they just do happen to have in stock. Classic bait and switch. I even predicted to my girlfriend exactly what was going to happen as we were driving to the store, as this exact thing happened several times before to me. We left and got a much better deal and had many more models to choose from at Best Buy. Staples runs scams on their laptops and computers like this all the time.
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October 2022 by Kodey C.
Had a pretty solid sale on all computer and office chairs. Was already looking for one and realized there was a staples close by and sure enough walked into the store, then walked out with a new chair and floor mat. Great staff and pricing.
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October 2022 by Lily L.
Great service!!! Every time I go I get awesome service. Never fails. Thank you to all the staff.
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April 2021 by Fidel G.
Friendly very helpful employees my cashier was very informative on my purchase and even asked if everything was ok and if I needed additional information. Bought some batteries and SD cards that I needed immediately.
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February 2021 by SoCal Review P.
Social distancing is strictly enforced, allowing only 51 humans in the store. Grace was very helpful in assisting me with my fax needs. The only downside was, sending a fax was quite expensive. I was charged $7.40 to send a fax, to a number which was considered long distance, because it wasn't an 800 number nor a local number.
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February 2021 by John K.
The techs have pleasant personalities, but I paid $170 for them to "fix" my laptop, and it doesn't work any more. Couldn't find in writing what they did that needed fixing. They offered to fix it, but I don't trust them with it.
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September 2020 by Paulius L.
It is a nice office supply store, located in Jess Ranch Market Place of Apple Valley. I have frequented this establishment many times. I would visit this place to look at the prices of laptops, desks, and other office supplies. The prices, usually, were fair. Furthermore, there were days, when items were on clearance sale. So, I would purchase those items for cheap prices. Usually, my purchases would include storage bins, to store papers and other documents. Definitely, if anyone needs to purchase office supplies, I would recommend to visit any Staples store. This one is conveniently located in Apple Valley!
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June 2020 by Its Me Guys C.
hay guys. This STAPLES is as good as any STAPLES can be. The reviewer Zachary is only mad because he isn't treated like royalty and his large round children hate him.
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February 2020 by Zachary M.
Buyer BEWARE!!!!!!!!!!!!! Been coming here for years. They had one of the best ink cartridge recycling deals around. I brought in ten cartridges last year. I asked the employee Corke if they still had that program. (Recycle one cartridge for two dollar reward. Limit ten per month) "was told they did. It would be a lil over a month before I received coupon in mail." Today I Asked about my Reward coupon Now they say they do not honor that program. Corke lies to my face saying she 'never told me that program was still valid.' Sorry customer service has gone in the gutter. Shop somewhere else for office supplies
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December 2019 by Lynette F.
Good store and great employee s and items. They just need to change their exit sign it's in the wrong place. When I told them they just said: "have a good day ma'am"...well thank you but you still need to change your sign!
