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January 2024 by Dixie Normous
I was trying to spend money here but the hours are terrible for the weekend.
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December 2023 by Constantine Juarez
They are kind here. The only thing I would say is that they need a better fish selection. I will say they have a good corral selection.
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November 2022 by Ron Sharland
I have never had an issue with Sea Otter. I have always had great success with fish I have purchased here. I feel a lot of the negative reviews are from aquarium novices that do not listen to everything they are told. They hear what they want and that’s it. I know when I first started I rushed and couldn’t wait to get fish in my new tank. I didn’t want to listen to anyone about cycling my tank first to eliminate ammonia spikes. When ur new, cycling doesn’t make sense. Setting up a tank takes patience. Knowledge isn’t cheap and sometimes you have to listen and take in everything your being told not just what you want to hear.Remember that business owners make their money on repeat customers, not the one timers. It’s in their best interest to make sure you’re treated properly and satisfied when you leave the store so you come back again. It’s foolish to think that any small business owner wouldn’t do what it takes to satisfy each customer. Sea Otter has always treated me with nothing but professionalism and I will continue to shop here for all my aquatic needs.
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November 2022 by Leslie C.
I really don't like going here but it's closer to me unfortunately. I would recommend seven seas instead. Every time I go in here to get a couple things I feel so unwelcome. As if I'm bothering them for being a customer. This place has definitely gone down hill over the years. I really like seven seas better, and I try to go there when ever I can.
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December 2021 by Nestor Martinez
Great guest service, large exotic selection, knowledgeable staff ?
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November 2021 by Brian Henry
They are always very helpfuland nice, looking forward to doing lots of business with them.
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September 2021 by Albert Olivarez
I was I need of some ro/di water ? and asked on short notice if the kind gentle man at the store if he was open he said he closed at 530 it was 5:25 he said he would wait he kept his word I glad there people out there who are like this he saved me as I just got into salt water hobby I don't have my own ro system yet thank so much for the help I will be back coral and fish look awesome ? thank taking time out of your day to help me!!!
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April 2021 by Margo Jenkins
Nice owner but really no selection. Sad.
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April 2021 by Danny L.
Owner needs a little better customer service skills but his fish are healthy and stay alive during and after acclamation. Have bought a lot of fish and inverts from them and not one have dies on us. Unlike the gross shop on 7th. I think it's called seven seas.
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October 2020 by Gabino Martinez
Awesome store very knowledgeable
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August 2020 by John Cossuto
I want to pick up water at the sea otter
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June 2020 by Ariel Schroeder
Happy this store is still around. Always great going there.
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April 2020 by kitty-chan}jade davis Davis
I just want to say thank you to Steven and his family run business. By far since I entered into the hobby this has been the best experience working with Steven at Sea Otter he has a very clean set up all his tanks are Pets free is very knowledgeable and he gives one of the best deals and have a lot of beautiful live stock and I would highly recommend Sea Otter since I entered into the hobby he has been the best stop for me and my city I live in the high desert Apple Valley area and he’s been the best store around the cleanest too so if you’re into the hobby have a saltwater fish Tank check Out Sea Otter. The Davis Family
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April 2020 by Emerald Frost
I have been in the saltwater hobby for 17 years and this store was a dissapointment to put it mildly. The selection of fish was small and most had visible ich. The coral selection was good for a small shop, but priced verry high with about 25% in poor health. I wont be going back and would advise folks to check prices and health elsewhere before purchasing anything from this shop.
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March 2020 by Genaro Hernandez
Good priced coral frags? Fish all seem healthy.
