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April 2024 by Marisa
Closed on Monday at 1:30, lunch? Who knows as there's a big closed sign and a dark store. This was my last attempt to try and spend money here, oh well.
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January 2024 by Dixie Normous
I was trying to spend money here but the hours are terrible for the weekend.
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December 2023 by Constantine Juarez
They are kind here. The only thing I would say is that they need a better fish selection. I will say they have a good corral selection.
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June 2023 by Timothy Hartzell
Great variety of fish
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November 2022 by Ron Sharland
I have never had an issue with Sea Otter. I have always had great success with fish I have purchased here. I feel a lot of the negative reviews are from aquarium novices that do not listen to everything they are told. They hear what they want and that’s it. I know when I first started I rushed and couldn’t wait to get fish in my new tank. I didn’t want to listen to anyone about cycling my tank first to eliminate ammonia spikes. When ur new, cycling doesn’t make sense. Setting up a tank takes patience. Knowledge isn’t cheap and sometimes you have to listen and take in everything your being told not just what you want to hear.Remember that business owners make their money on repeat customers, not the one timers. It’s in their best interest to make sure you’re treated properly and satisfied when you leave the store so you come back again. It’s foolish to think that any small business owner wouldn’t do what it takes to satisfy each customer. Sea Otter has always treated me with nothing but professionalism and I will continue to shop here for all my aquatic needs.
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November 2022 by Leslie C.
I really don't like going here but it's closer to me unfortunately. I would recommend seven seas instead. Every time I go in here to get a couple things I feel so unwelcome. As if I'm bothering them for being a customer. This place has definitely gone down hill over the years. I really like seven seas better, and I try to go there when ever I can.
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June 2022 by kenneth rudd
This place customer service sucks!
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June 2022 by Dave Munoz
Great fish and the owner is great
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December 2021 by Nestor Martinez
Great guest service, large exotic selection, knowledgeable staff ?
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November 2021 by Brian Henry
They are always very helpfuland nice, looking forward to doing lots of business with them.
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September 2021 by Albert Olivarez
I was I need of some ro/di water ? and asked on short notice if the kind gentle man at the store if he was open he said he closed at 530 it was 5:25 he said he would wait he kept his word I glad there people out there who are like this he saved me as I just got into salt water hobby I don't have my own ro system yet thank so much for the help I will be back coral and fish look awesome ? thank taking time out of your day to help me!!!
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June 2021 by Chantelle Cummings
Very nice staff. Small, hidden and worth checking out.
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April 2021 by Margo Jenkins
Nice owner but really no selection. Sad.
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April 2021 by Danny L.
Owner needs a little better customer service skills but his fish are healthy and stay alive during and after acclamation. Have bought a lot of fish and inverts from them and not one have dies on us. Unlike the gross shop on 7th. I think it's called seven seas.
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October 2020 by Gabino Martinez
Awesome store very knowledgeable
