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March 2024 by James N.
I picked up 4 prescriptions on the same day last month. 2 DEPAKOTE, IBUPROFEN, ACETAMINOPHEN & LYRICA. Today I called them all in with the refills they had and 2 were too early. Only one way that happens. Not the first time and i literally linded up my prescription sin Feb to point this out. The Rite Aid on Hwy 18 got closed and the Rite Aid at Jess Ranch Marketplace should be next. I KNOW CRIMINAL OR NEGLIGENCE WHEN I EXPERIENCE IT. For your FYI, Thank God I am not on Benzos or Opiates. 0 Stars Happy Refills
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February 2024 by Phillip Beaumont
We're a right aid customer all our prescription is in that pharmacy , the pharmacist very nice, but the store manager she's always rude we went there to get our prescription then my husband want to use the restroom coz he is taking a medicines for his heart to out the fluids he really needs to pee I asked her the manager what's the code of the restroom? She said she's the one who open it, but she will not go right away she's still doing some things, then my husband mad coz if he can't pee right away the water go to his heart.. so he runs outside and pee in the car at the water cup.Rite Aid Jess Ranch POOR CUSTOMER SERVICE..
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January 2024 by Luis Davalos
Worst pharmacy ever! They inform you 24 hours later your prescription is ready. You arrive to pick up your prescription, and they only have 1 of 2. That when you arrive, you need to wait 30 minutes more and that your 2nd prescription will only have half of what your Doctor prescribed. I guess a call or message wouldn't have helped. Never coming here again. Walgreens is up the street.
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December 2023 by Barbara Butler
i have been with rite aid for decades.
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November 2023 by Charlotte T.
It frequently turns into two trips to pick up medications that were ordered at the same time. There frequently is a delay with no phone call letting me know. It's always a Rite Aid miscommunication with the insurance, the dr, or the pharmacy employees, leaving me stuck in the middle with no medication or making a second or even a third trip when one trip should have succeeded. The clerk today should have spoken with the pharmacist that was there and the one I had spoken with the day before. The clerk was more interested in arguing and interrupting me. The clerk also gave me the wrong information regarding my insurance when the pharmacist had already taken care of it. Again, miscommunication. This pharmacy seems to be chaotic and not enough employees. I think the pharmacists, for the most part, do a good job, but the clerks seem unhappy, unfriendly and have a poor attitude and don't always have accurate information.
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September 2023 by Ray Shideler
Everyone here is always super nice so I just couldn't leave a really bad review. I came by tonight at exactly 9:50 to buy an ice cream cone. They said ice cream was closed already. I stopped by yesterday at 9:20 and was told their computers were down. Its just a bit annoying when store hours say they are open until 10.
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July 2023 by Mario S.
Terrible customer service. I've been calling for 40 minutes and not one single person answers the phone in the pharmacy. I called a different location to see if they can help me out but unfortunately this location still would not answer the phone. I am now forced to go drive to this location just to see if my prescription is ready. Time to switch to Walgreens.
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July 2023 by Carlos C.
Needed a prescription filled quickly for my child. prescription was confirmed received by 10am. They could not give me a time that it would be ready and I had not heard from them all day so I called again a few minutes before 6. They told me yea it was ready but they're closing. I get here at their opening time the very next day and they are late to open. Terrible work ethic. If you serve customers at 8, you need to be here earlier to prepare for them.
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July 2023 by Rocky Fisher
they are always quick and friendly to me.
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May 2023 by Yamileth Elias
Best deals ever but Maricela the best cashier ever always giving great service
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March 2023 by Carressa Dunn
I usually find myself shopping at Walgreens rather than Rite Aid, though now that I think about it, I'm not quite sure why. I went to this Rite Aid to get some otc UTI relief, and they actually had a very good selection, with, to my surprise, very reasonable prices. They also had some adorable garden decor, that I really wanted to get. One of my favorite things about Rite Aid, is that they always have a bunch of stuff on clearance. (Maybe it's a good thing I don't go there often, as I could see myself going broke, buying up all their clearance stuff!) The store was clean, and the cashier was nice enough.
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March 2023 by A Google User
I usually find myself shopping at Walgreens rather than Rite Aid, though now that I think about it, I'm not quite sure why. I went to this Rite Aid to get some otc UTI relief, and they actually had a very good selection, with, to my surprise, very reasonable prices. They also had some adorable garden decor, that I really wanted to get. One of my favorite things about Rite Aid, is that they always have a bunch of stuff on clearance. (Maybe it's a good thing I don't go there often, as I could see myself going broke, buying up all their clearance stuff!) The store was clean, and the cashier was nice enough.
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February 2023 by Lisa Sorey
I was having a medical procedure that required aCovid test five days prior. Scheduled it with this pharmacy as directed. Four days later IT'S STILL SITTING IN THEIR REFRIGERATOR!!! Now my surgery is cancelled! Talked to someone in the pharmacy and she said it's up to Quest to pick them up. Now, if you knew there were time sensitive tests waiting to be picked up wouldn't you be proactive and contact Quest?? Unbelievable!!!
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November 2022 by Judith Ulloa
Pharmacy discriminates if you have medical. I was rejected service for my kids because I have medical for them. Ridiculous people advertising free vaccinations to the public when reality it is not. Read your signs correctly and better service the people. Your at fault for your miserable lives.
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October 2022 by Lucy Drake
My husband & I went there today to get passport photos because the website says they can do them at any Rite Aid that has a photo center. When we got there, there was a sign at the photo center that clearly said they do passport photos. So we stood waiting at the photo counter for quite a while because there was a line at checkout & at the ice cream counter. That was understandable. But once both of the employees were done with their customers, neither one asked if we needed help. They just stood in their respective areas tidying up. And we were close enough to both counters. There was no way they couldn’t see us. So I finally went to the front counter and asked for assistance with getting a passport photo done. The cashier then let me know that they no longer offer passport photos.We could have saved a lot of time if just one of them would have bothered to acknowledge us in the first place.Never going back again.