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July 2024 by Jeanie
Had an appointment so I checked in from car when arrived. Minimal wait time. Drew blood quickly and painlessly.
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June 2024 by Martin Allen
Great service. Easy o use.
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June 2024 by Vic
Older white woman with glasses was very rough with the needle, over 1 week and my arm still hurts!
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June 2024 by billbradshaw1
Superb --- and this location is always top-notch!
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May 2024 by Glen Ford
They are always courteous when I go there.
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April 2024 by April Ganado
Great help very friendly
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April 2024 by Marty Draper
I have never been treated so professionally. From the front desk to the examine room, they took care of me very well. I have anxiety so that says a how great they were.
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March 2024 by Siomara Joines
No wait
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March 2024 by Natalie Phillips
Prompt, professional, and all-around great service!
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March 2024 by Yvonne Guerrero
I was out of town and this was the location that was the closest to where I was staying. My doctor back home (in a different state) had ordered blood work for me so, I made an appointment online and arrived (did get a bit lost, but eventually found the location). Sharon was the phlebotomist that did my blood draw. She was kind and very helpful. We had a brief conversation and I was completely satisfied with my experience! Thank you Sharon and thank you Quest!
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January 2024 by Patricia M.
I also wish I could give you a zero rating. I need to get some lab tests done, but can't make an appointment. I tried three times on line, and couldn't get it done in a way that the computer could understand. I kept trying until the computer just quit on me. After trying two more times with the same results, I tried to do it on the phone, and got the same results. I wish I could go to another Lab. My dr.s appointment is in 5 days. I guess I'll just have to tell him I can't get the labs done due to Quest's impossible appointment machine. I realize I'm old, and not the best computer or devise operator, but quest should have at least a person who can help the computer illiterate make an appointment. Or better yet, quest should not contract with medical groups who accept patients over 60 years old.
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December 2023 by Sally Madrid
These reviews are really bad. Shame on you!!!!. People need to stop going there. Hopefully they can restructure and take care of patients instead of treating them like cattle?☹️????
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November 2023 by Alexis Mercado
Front desk is really rude!1 hour wait, if you show up early they will make you wait for your appointment time.Everyone is so unprofessional!Sticking with labcorp.
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September 2023 by Mikaido
Everytime I've gone, the staff have been kind and very informative. I appreciate their work and understanding especially since I can be a hard stick
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August 2023 by Joshua S.
I really wish I could give this location Zero stars. The attitudes of the staff are completely uncalled for. I walked in today to drop off a specimen for my wife and as soon as I walked in the door I could hear one of the young ladies giving attitude to a patron there for some blood work. Apparently the office didn't receive orders for the lab work and the staff member was berating the patron about her doctor not putting in the order. When the patron asked, "Can we call the doctors office to figure this out," the staff member told her, "You can go outside and call your doctor yourself." Totally horrible attitude. Once the staff member came back to the front counter there was an elderly woman who needed assistance signing into the kiosk and asked for help. The staff member came out into the waiting room and helped the elderly woman but was shaking her head and rolling her eyes and was just overall unprofessional. Once the staff member was done with her she asked me what I needed. I informed her I was dropping off a specimen for my wife, problem was she didn't let me finish what I was saying, immediately telling me, "You need to sign in!" Fine, but when I proceeded to ask "Do I sign in with my wife's information or my own" she cut me off yet again. In a moment of frustration I tried to deescalate the situation. I raised my hands and asked her politely, "Can we calm down? I don't appreciate the attitude." The staff member then tells me, "I don't have an attitude, you have an attitude!" I asked to please stop, I just had a couple of questions and before I could even finish saying that she grabs the specimen out of my hands and says, "whatever I'll just take this, you can go ahead and leave now." All the other folks there in the office waiting to be serviced looked completely shocked, as they should be. I am disabled, I have PTSD. I don't do well with people talking to me in this manner. It is completely uncalled for. I'm glad I didn't freak out in that office because sometimes my PTSD will take me there. This isn't how you're supposed to treat anyone, let alone someone disabled. Obviously folks here need to be retrained in customer service and refreshed on the Americans With Disabilities Act. I called corporate and filed a formal complaint. I honestly would have let this go if the young lady would have just apologized for her behavior but she didn't. Do not go here, there are so many other Quest locations with superior customer service to this location.
