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November 2023 by Kristian H.
Something is always broken at this location, it's always either the outside machine or the Machine inside for after hours, every singe time I come here it's such a inconvenience, I was gonna close my account after they closed the location off of hwy 18 but decided to keep it, now I'm regretting, so many issues for a new bank, I know I'm not the only one having this problem here!
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October 2023 by Nicole
The worst Chase I've ever seen. ATMs never accessible. Corporate needs to take action we are paying account members who can't access our monies on said hours.
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September 2023 by Miranda S.
this bank really took my money then said this! this is very unprofessional, i have bills to pay!!
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September 2023 by Google user
Edit: now in the middle of the night, there is no money to dispense... What is happening at this bank??\\n\\n\\\"Sure let's just close the other one on Hwy 18 and let everyone come to this one!\\\" It's 12:20 and they are just now putting money in the bank? Unbelievable. Get it together, chase. You built this one and closed the other for more profit huh? Well, make sure you actually are prepared for this much people in the HD!
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August 2023 by Ashleigh R.
This bank sucks, especially this location. They are fairly new and yet everything is always broken or out of order here. I don't think I've ever successfully used any of their ATMs, particularly the drive-through option. I don't under how a company this wealthy (off of my fees alone), can't afford to keep their branches functioning properly. What an inconvenience. Thank god I don't have children or a disability, because this bank does not prioritize accessibility.
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May 2023 by Dixie Normous
"Sure let's just close the other one on Hwy 18 and let everyone come to this one!" It's 12:20 and they are just now putting money in the bank? Unbelievable. Get it together, chase. You built this one and closed the other for more profit huh? Well, make sure you actually are prepared for this much people in the HD!
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January 2023 by Alexandra W.
It's a new branch, yet they only have 2 tellers, the drive thru ATM is always broken. It's only one left in Apple Valley so it's always busy.
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October 2022 by Jason P.
Came by at 2:30 to open a new account ( I have 3 at Chase already )...no one available...wanted me to schedule an appointment? How about have enough staff so your clients can take care of what they need in a timely fashion.
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February 2022 by Tasha LeAnn E.
This bank has been reliable for me. I've delt with different tellers at this location and all have been helpful and pleasant. I would say their customer service is excellent. It's a new location further from my house but I prefer to drive further because of the better service.