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May 2023 by sarah fernando
The pharmacy sent a text message to pick up my meds as they are ready but when i went to drive thru window the pharmacist who answered said its not ready and wait time 1/2 hr. When i showed her the text message she denied it. She argued and was rude. She made me wait in hot sun and glare while attending to other customers who came after me!!!I have NEVER experienced such insolence and poor customer cate service! VERY DISAPPOINTED AND HURT!!!???
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April 2023 by JD Diaz
Worse Walgreens I have deal with regarding Pharmacy, they never have prescriptions ready on time and they never pick up the calls in a timely manner. Management should be ashamed of there performance.
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April 2023 by Ian Calbreath
WARNINGTHEY WILL NOT FILL YOUR RX IF YOUR DR. IS NOT IN ANTIOCHThe pharmacist and pharmacist tech working at 1:00pm on March 22 2023 said that this is their policy.
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March 2023 by Princess Gemini
I think the staff is very polite and respectful however I can never get a hold of anyone on the phone! If there is one caller ahead of you the wait will be at least 40 minutes! 3 callers ahead of you……. Good luck! I have important medicine that I send here so I will be changing to a different pharmacy.
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December 2022 by Marce Angel (TalkingBurrito)
Took the pharmacy team an hour to attend to the 5 people that were sitting in line. Unacceptable.
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December 2022 by Aaron Ford
The cashiers are untrained and rude as it gets. Line has 10 people and no one will open another line. Terrible service all the way around. Evidently Walgreens doesn’t care about who the staff. No wonder this one continues to get robbed and has a huge turnover. It starts at the top. Shameful!!
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December 2022 by Melissa M
The pharmacy doesn't seem to want to answer phone calls. They'll put u on hold then just hang up without speaking to u. I've ran out of my medication and still can't seem to get this pharmacy to refill it without issues everytime.
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December 2022 by Praneet Raj
Came here to pick up prescription medicine as Balfour store was out. I called it before I came over. I waited for an hour before I drove over and they had it ready for pickup. Overall a good experience for me.
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November 2022 by Sumanpreet Kaur
Horrible and disrespectful staff. They really need to learn how to behave with their costumers. The worst pharmacy I ever had. Keep on lying that come back in 30 minutes and your meds will be ready. This is the fourth day and my meds are not ready. And instead of apologizing they told me to change the pharmacy. I wish there was a 0 star.
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November 2022 by Kimberly Malat
This store should be closed. I've never seen a worse Walgreens in my life and that is saying something. Everything is either locked up so you can't buy it or out of stock. There is never a time when the pharmacy line is not at least 5 people deep because once the line gets to 5, then staff leave the pharmacy. There are never any shopping carts or baskets so if you want to buy more than 1 thing, you can't. I cannot imagine this store is even slightly profitable. They make it impossible to shop there. Walgreens corporate, just close this place. It'd be better to have an empty building than to think I can buy things or get prescriptions only to find out I can't.
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July 2022 by Solomon Verrico
I've been dealing with pharmacies for over 25 years and this is, hands down, the absolute worst. It can take weeks to fill a single prescription that you get regularly as they will invariably screw something up, requiring you to call and on the off chance anyone actually answers your call without leaving you on hold until the system boots you (yeah, your reward for patience is just getting hung up on somewhere around 20 minutes to an hour and half of their awful music), no one has any idea what's EVER going on. In store, it's more or less fine, but that's after hours of doing all the actual work yourself at which point yelling at anyone just feels silly and exhausting.
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July 2022 by Jessica B
This is the most dysfunctional pharmacy I have ever done business with!! Went to refill a Rx at 3pm. Was told I'd receive a text when it was ready. Waited 1 hour in the parking lot and decided to run some errands. Returned at 630pm and was told there has not been a request to get it filled and that they were waiting on a call back from my Dr. which made absolutely no sense. I explained the series of events from earlier in the day when I was told my refill were put in the red box for the pharmasits approval. I was again told they were waiting on my Dr. to call back. I told them I disagreed. After a few minutes of them looking through the computer... I was informed there had been a computer glitch and my prescription would be ready in 30 minutes. I highly recommend you DO NOT get you prescription filled here. This place has only one consistent thing I can say about them! It's consistent s#@t show! I will be transferring my medication to a different company immediately.
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July 2022 by Rohan Kapur
Worst pharmacy experience ever! Extremely slow every time you go to pick up a prescription and even then they don’t have the prescription ready at times and tell you to return hours later! So irritating!
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July 2022 by A M
My experience with this Walgreens is starting off as a problem, i see why they have 2 stars. They only deserve one, how can you be a professional buisness that does not answer the phone? People are dying and they are playing games. On hold for a hour. Hung up. On 5 times! I started writing this review at 11:00 am its now 3:06 and still no answer. 30 minute Hold times. apparently they are not taking any calls today
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June 2022 by Skye Valentine
Yet another in a long line of complaints about the pharmacy. My caregiver has been trying for days to call about an issue with one of my prescriptions except there is no way to get through to the pharmacy. There has been always more than 3 people supposedly on hold and it appears they are not helping anyone. Once ir twice they got an actual person only to be put on hold again and then was hung up on. Called managment and they claimed the pharmacy was closed until 3 PM. This was on a Tuesday at 2:50 PM. This was despite having been hung up on by a person earlier. How this pharmacy is "run" is absolutely ridiculous. Very unprofessional. Please save yourself a headache and use another Walgreens. Your stress levels will be lower.