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March 2024 by Ann Blanchard
Friendly staff and very quick service. Open Sundays!
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February 2024 by Carolyn Hatcher
Service was great and fast
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January 2024 by Sione Iongi
I bought a dodge challenger with 17000miles on it and I’ve always came in to get my oil change . It has now 118000 miles on it now. Every 3000 miles I’ll come in to get it change. The employees are always excited about what they do and they do an excellent job. I’d like to recognize one of the member of the crew. His name is TROYCE. He’s very communicative and I enjoy talking with him when I see him. Thanks Valvoline for the love and peace y’all give !
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December 2023 by Eldridge Derring
This location is excellent - we use them for 3 vehicles (& 2 vehicles we used to have). In the past, they helped w an issue affecting an old Grand Cherokee. The staff is honest & competent. They don't mind if I have my loud children or APBTs in the car w me as they always greet them as well.
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September 2023 by jami o.
Marshall was absolutely phenomenal. They were so busy and he still made the time to make sure I was taken care of and had all my questions answered personally. His vibes make this location my now favorite and only place I will get my oil changed. -Spicy Nugget
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August 2023 by Paul Willis
Great team that works well together and ensures you are taken care of and the service preform quickly with care.
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July 2023 by Stephen U.
They always help me and and get me right. Jasmin in there killing it. Give her a raise, and Colis I think is his name give him one too. 5 stars
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July 2023 by Brandon Hackett
Great service and fairly fast. Twice during my visit I was asked by the manager and assistant manager. If there’s anything else that could do for me and made sure my experience was going well. The four stars is for the high price. Comparatively speaking, even though I use a 20% off coupon it’s still more expensive than most other oil change shops. at least for full synthetic 6 quarts OEM Chevy synthetic 5W-30 oil with OEM synthetic oil filter. Wish they would lubricate door hinges latches and locks like they used to.I will give them credit for not trying to upsell me too much. I’m sure they’re trying to ask and try to see if I will add on other services during my visit but once I said no, I was only interested in the oil change and to check all other fluid levels. They immediately stopped asking which was great. Not a fan of being sold service as I don’t want (so great job on listening when I told them what I wanted).I would give it 4.5 stars if I could but I have to re-either four or five, they only take off as for the high price and the fact that they wouldn’t match competitor coupons.
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July 2023 by Pamela Hoover
Valvoline is located at 2749 Hillcrest Ave in Antioch California, it's nice to be able to stay in your car and get your oil changed, your transmission fluid done, they also do windshield wipers etc this is a young crew that are very professional and courteous
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June 2023 by William Scott
I liked the service better when it was "Oil Can Henry's." I was annoyed to be directed to the first bay behind a customer that was having more done than an oil change(rotating tires), as vehicles arriving after me passed through the second bay. Several staff were asking questions in the course of service and finally another employee was unable to find the clip for the hood prop and was told to just lay it on the engine-- Really? How hard can it be to see where the prop would lay down and clip it in place?! 15 min. Service is a suggestion.
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June 2023 by Diana P.
Great team of women and men. The young lady took my information and asked politely what I needed. I told her that I wanted an oil change, tire rotation and to change my windshield wipers too and she explained cost and value. She performed a thorough vehicle inspection. TAYLOR checked the oil, air filter, tapped off fluids, filled the tires with air, rotated the tires and made sure to check things twice. The gentleman changed the oil and raised the vehicle. Other team members support each other and took the time to check my vehicle thoroughly. They worked super efficiently and fast. I liked the fact that Taylor wasn't going to skip anything and made sure all her work was checked!! Awesome job Taylor. Thank you to the entire team!!
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May 2023 by Matthew Mickelson
Daniel was awesome. He informed me of all services required at my vehicles mileage. Very thorough, which is something I never experienced at an instant oil charge location. Thank you Daniel! 5 star service
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May 2023 by Gerald Hoffman
I was in/out in no time flat. All the techs did great. I'm terrible with names. The tech that explained all the recommendations and options to me did so very thoroughly and made sure I understood everything.I recommend this shop to my family and friends.
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May 2023 by Francisco Romero
This place is horrible they left the drain plug loose I’m never coming back here and it was my first time too. Horrible experience driving at 65mph on the freeway service light came on I had to pullover just to see all the oil coming out..
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May 2023 by Ally N.
DO NOT TAKE YOUR CAR HERE. What I thought was going to be a quick lunch break task ended up becoming a nightmare experience. I came for a simple oil change and tire rotation. During the service they were too busy making small talk with one another and not focusing on what they were suppose to be doing. $150 later.. I pull out of the bay and onto the road. Instantly I hear loud banging from the back of my car. MY TIRES ALMOST FELL OFF OF MY CAR. I managed to get my car back to them and NOBODY CARED. I was not put as priority. I had to wait in line ALL OVER again. No manager came to approach me or apologize until I waited 40 more minutes just for them to fix the HUGE SAFETY MISTAKE they made. Of course everyone who worked on my car initially was no where to be found. No apologies or concerns. This is a MAJOR SAFTEY ISSUE. Not only could it have caused extreme damage to my car, but it put my safety at risk and others on the road. The fact that this situation is being handled lightly is completely unacceptable on so many levels. You know how they handled the issue when I called? By the manager DENYING MY REFUND for the entire service. It's not even about the money, it's about principle. Clearly putting your life at risk, doesn't matter to them. Do not take your car here. Them making money matters more. Im just lucky I heard it before getting onto the freeway but others might not be. Poor service, poor customer care. I can't believe its being handled this way. 100% do not recommend this location. Oh and guess what? My tire pressure light came on 4 days after this. Great.
