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March 2022 by Miss Carter
Do not go to this place for any reason st all they took a look at my diamond and gold bracelet and took it in the back for the repair person to look at and came back and said a piece was missing. Their was no piece missing my link just detached they stole a link and the piece that the latch clips into and then gaslighted me.
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February 2022 by Heymy Ceballos
terrible customer service, after you already bought from them, they treat you like a crazy person and laugh in your face, the manager himself, when they reduce ring sizes they damage the shape and steal the "gold" that is left over, now I have doubts if the jewels are authentic, how sad that they play with people like that. I will do whatever it takes to file a formal complaint.
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October 2021 by Amir
Bad quality for gold.
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October 2021 by Kathy Corrion
Super quick watch battery replacement.
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August 2021 by Armando M.
They sell fake gold and say its solid gold And it looks like im not the first to notice.
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March 2021 by sten will
Terrible people with a smile getting over on people who want chains or pendants. I bought three chains from them over three days having each appraised same day at a different place and two out of three were fake, and one was hollow 5kt or less gold they sold to me as 10k.. they gave me my money back but still offered me overpriced jewelry and are not to be trusted. Over priced fake or Hollow cheaply made jewelry. Shop around outside the area and see. They will sell you half the weight in hollow gold what other people may sell you for solid. Also, don't trust Zales or Kay's...
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March 2021 by Clarissa Lemus
Come here to buy all my jewelry sons jewelry and godsons ! Good price and best customer service I had in any jewelry place I been too.
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March 2021 by mike Garcia
You need wedding bands at low price? You got it.....nice and friendly people
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February 2021 by Amir A.
Worst gold quality ever. From just simple sweat it has actually made the gold chain shrink a layer/coat like when you put water on paper. It looks like that
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September 2020 by Angel W.
Me and my wife were chain shopping recently and went into Sam's Jewelers and Ron's Jewelers (same people, as well as the kiosk in the mall in Antioch) to look at what they had. I liked a 1900 dollar Franco 10k chain and ended up buying it. Took it to get appraised, AND IT WAS FAKE GOLD... WE WENT BACK TO SPEAK WITH RON ABOUT THE ISSUE AND HE QUICKLY GAVE ME ANOTHER CHAIN and apologized,but said the new chain was real solid gold and 51 grams as opposed to the 42 gram previous chain. Went back to have the chain appraised same day, and it was barely real hollow gold with probably "a gold content less than 10k" is what the appraiser, Rio Gold Buyers, Brentwood told me. I then went back again and demanded a full refund of my money and asked why did they tell me it was solid or sturdy when it was hollow and nearly fake. They tried to offer me a REAL GOLD CHAIN AT THAT POINT FOR 4000 DOLLARS. YES $4000.I GLADLY TOOK MY MONEY AND WENT TO PLEASENT HILL JEWELRY EXCHANGE AND GOT A HELLA DOPE DEAL VERY FAIRLY PRICED...PLEASE EXAMINE WHAT YOU BUY FROM THEM CLOSELY AS THEY ARE MIMMICKS AND FRAUDS.. NOT TRUE TO LIFE FRANCO,CUBAN LINK OR ANYTHING....AND THERE ARE NO JEWELRS IN OR GOLD TEST KITS ON SITE..LIKE WTF??
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October 2019 by Liza Godineaux
Nice rings
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October 2019 by Alexander Velazquez
Don’t waste your time here... paid over 1000k for jewelry diamond pendant and was told it’s worth 200 . Also chain was cheap and paid another 900 for it. Their same owners as jewelry located in the middle of the mall. They both rip of people .
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October 2019 by Crystal Houston
Completely ruined the shape of my ring when I had it resized. My ring is now oval!!!
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October 2019 by Daisy Gomez
Don't waste your time at this place, horrible policies, terrible customer service and the jewelry is overpriced for the quality!
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October 2019 by L. R. Logan
His jewerly doesnt add up at aprassiL time