O'Reilly Auto Parts in Antioch, California, located at 2024 A Street, is known for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and efficient employees who go above and beyond to assist with their auto parts needs. The store offers a wide variety of parts, tools, and accessories, along with valuable services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. They also provide a free Loaner Tool program for customers who need tools for their projects. Many customers express gratitude for the help they receive, noting specific employees who have been particularly helpful in finding the right parts. While some believe that employee pay should be increased to attract more experienced staff, the overall sentiment is positive, with many satisfied customers recommending the store for its extensive inventory and supportive service.
I came into O'Reillys a hour before they were gonna close because of a bad battery and justin that worked there was very kind and helpful helped me out I didn't know what i was gonna do but thankfully for him everything was good thank you so much justin.
October 2025
In particular CSR Justin went above & beyond & saved me $300 at the dealership. I cannot say how much I appreciated it the extra mile that was given to me for no apparent reason just good customer service thanks again!!!
August 2025
Friendly knowledgeable staff. Helped test a dying battery for me. Couldn't perform the installation but directed me down the road where it could be done. Highly recommend if you need auto parts
