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February 2024 by Luz Villalvazo
This place has closed for a long period of time.and opened up again after years only to re fail.
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August 2023 by Tony
I went in for a T mobile Tuesday free bag.The lady definitely has poor customer service and needs a new job.She said we only give out bags for metro customers.
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June 2023 by Brian Smith
We came out on 6/4/2023 at 1:30pm. The posted sign says open until 4pm, website says 3:30. It was locked up and no one was there.
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May 2023 by Джеймс Смит
Sunday! time is 11:00 and they are closed
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September 2022 by Eddie Clark
Thanks for your time and help with my phone when I need it for my wife and my self we love all the games we have to play together on it
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August 2022 by Cindy Timmons
The sign says open on Sundays at 11:00. We are in front of the store and they are closed. Website says they are open. Need to change your times if you're going to be closed so I don't waste gas and time driving over here and you be closed.
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May 2022 by Tina V.
Do NOT buy a phone here! They will find any reason not to refund u even with a valid reason! I got my 85 yr old grandfather a phone here and was told i could return the phone within 14 if it didn't work out for him. My grandpa just couldn't learn to use the phone so I went to return the phone 12 days later but they wouldn't give me a refund! First the lady at the desk tells me it's because we changed the number which makes NO sense because we changed the number the same day we got the phone and was told we couldn't return the phone then the lady says it's because the phone isn't active! We had to reactivate my grandpa's old phone in case of an emergency in case he falls or has a medical emergency so because we didn't keep the phone active we don't get the refund so what happens when u return a phone!? It is then deactivated! I'm beyond upset!! Very very poor customer service! Shame on them for taking from the elderly! I could see if we weren't in the 14 day period or if our reasoning wasn't legit but that wasn't the case and we had our receipt! Definitely will NEVER be doing business here again! Also I asked for the corporate number because the lady says she was the manager and she gave me the wrong number! Crooked!? Smh
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March 2022 by Estefania F.
This location is my go to! they are always friendly and provide quick service . Highly recommend this store to friends and family.
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October 2021 by Tj Klaeft
1pm no one in site. Clearing closed, go somewhere else if you want people available during posted hours
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July 2021 by Ulysses Acosta
Great service she was super helpful informative
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June 2021 by Beverly Archuleta
The lady that works there is very Helpful
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May 2021 by Marcel Coleman
Just a horrible place I wouldn't tell anyone to ever come back here to this store
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December 2020 by Claudia Miramontes
Thanks Hilda! Thanks for helped me understand how my phone works and for being so patience with me. I appreciate how you walked me through all the apps. Now, I have a better understanding on how my phone works! I would definitely come to this store again!
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December 2020 by Angel S.
I normally do not get real help once a company know that you are not going to buy something. This was not the case when I went to my local MetroPCS store. My phone is kind of old, but so am I. I was not sure if the problem I was having was because of operator error or if I needed a new phone. Stefania was was excellent. She listened to what the problem was and showed me what I was doing wrong and asked a few more questions and we found out what caused it. I keep my phone in my shirt and my skin was turning it off. My phone is old and cases were no longer on the shelf however she knows her inventory enough that she went to the back and brought me out several cases with covers to choose from. Got my favorite color and I am now a very happy and loyal customer. Thank you Stefania my phone works perfectly now !
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November 2020 by Amy Martinez
Thanks Hilda ,For your big help and costumer service yesterday,I Really appreciate your work???
