“I gave a rating of 5 because of the staff in the Antioch office. I used to get my results back the next day whenever I have lab work done. I had lab work done on Monday morning and I still don't see any results. I emailed them about this and the response was my labs were taking longer to process because I had orders from 2 different doctors that were combined together. They combined them together so that they would not have to do separate draws. One doctor only wanted my PSA tested, and the same test was included on the order by a different doctor. I am not understanding why that would make the results take any longer.”
“During my last visit, there was No Wait Time and the technician was efficient and knowledgeable.
Creating an appointment is very simple through their web page and I'm usually able to get an appointment within 24 hours”
“I’m at Quest often have been going there for five years. I make an appointment, either enter facility or wait in car to be called. Never had a long wait, if I do I figure someone has more issues than I do, they are very good!”
“I took my daughter for a blood test and was surprised by the team. They are extremely attentive, affectionate, and have a lot of patience with children. I have never received such good service, apart from the speed. We will certainly return to this laboratory whenever we need it. ❤️”
“Always able to get in without an appointment. Usually no more than a 15 minute wait. Front desk is smart and seems to know her job very well. Phlebotomy dept are professional. This is a good location.”