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April 2024 by Gayle N.
SUPER CONSCIENTIOUS employees and management!!! Recommended by a good friend (who was a self storage resident manager elsewhere in Antioch). My mom was moving so Cary S. recommended Bridgehead, saying that the businesses know each other and know who is more reliable and has an employee there all the time. The place is alarmed; if your unit is opened without the keypad entry, staff comes out right away to check your unit. Mom had 3 units at once (different sizes), then consolidated down to 1 unit. We always dealt with employee Minnie who is friendly, patient, thorough, and efficient; that's what we all want in customer service. Minnie always recognized me and my mom. 7 days a week and the hours are good; a friend in Livermore complained that a place near him wasn't open on Sundays, which made me realize that other businesses can be quite a bit worse. The price was reasonable throughout our 12 years, and we felt at peace, knowing that our items were safe and never had water damage. It served my mom well. I know, 12 years is a long time, but that's what it took for my mom and now we cleared out our storage unit. (Google is giving me an error for uploading photos, but I'll try again later.)
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March 2023 by Sara Stromberg
Love everything. &the owners and employees are very nice and helpful
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December 2022 by Diamond S.
This storage is well recommend over all others. Their customer service is great and the attitudes of the individuals are very positive to the public. If your worried about this facility on its cleanliness and security you have no worries! Will always give this place a 10 on a scale from one to 10. - Renita Jeffery
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September 2022 by Justice Donway
I have a storage at this unit and as long as I've been here which is about 5 years I've of years I've never had a incident where it has been infested with rodents. Sal and MinnieI have been the best people to work with. Very accommodating curious in kind. I'm also a hauler on the side and I've seen a lot of different storages ranging from high-end to low-end and this storage is by far the best thank you so much
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September 2022 by Joe Hawk
It cooks my belongings on hot days and it's very expensive. I was paying $105 a month for a 10'x 20' at where I had my belongings stored before coming to this area and now a 10' x 20' is $272 a month. I'm getting rid of all my belongings. At this price the money I'm saving, I can buy brand new belongings. Ridiculously to high a cost just to store stuff.
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September 2022 by Traci Magana
This place is amazing! They go out of their way to help me time and time again. The place is immaculate and customer service is old school classic. Definitely a place you want to do business with but they go that extra mile and actually CARE about their renters. Minnie Sal run a professional crew and it’s a good place to be.
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August 2022 by Rich Ortega
Has security night time.
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May 2022 by Inger S.
I pay a bit more per month at Bridgehead Storage than I did for the same sized unit at another facility owned by a national corporation, but Bridgehead is still the best deal because of what you get for your money that you won't find at other places, primarily on-site management, meaning there is a live person on the premises monitoring the facility 24/7. If an unauthorized person were to get on the grounds and try to access a unit at any time, an alarm notifies the on-site manager who can then personally contact law enforcement and stop the theft. There are cameras everywhere and long-time staff that pays attention to what's happening on the grounds. I always feel safe there, and don't worry about sketchy cars following me in after I punch in my gate code (which happened more than once at other facility, prompting me to leave and come back later because the office was closed and there was no one monitoring activity - it was scary). Most places promise "alarmed units," but GUESS WHAT? If its outside of office hours and an unauthorized person opens a locker, that alarm is useless! It does not trigger a call to police or do anything else to stop the thief. "Alarmed units" sounds good, but an unmonitored alarm is a useless alarm. Bridgehead is a very well run LOCAL business with clean, secure units and truly helpful staff. No online rent payment- snail mail, in person or by phone during office hours only. Gate hours 7am-8pm daily.
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December 2021 by traci brown
This place is amazing! They go out of their way to help me time and time again. The place is immaculate and customer service is old school classic. Definitely a place you want to do business with but they go that extra mile and actually CARE about their renters. Minnie Sal run a professional crew and it’s a good place to be.
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December 2021 by Ron Benner
Great place and secure
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September 2021 by Michael Watson
ABSOLUTELY Love it, AWESOME Hospitality, EXTREMELY Friendly and Helpful,,,GOD BLESS ????
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July 2021 by Virginia M.
Recently, my husband and I moved from one storage facility to another. Having a "HUMONGOUS" unit, I was not looking forward to it. I found Bridgehead Storage online, and after calling NUMEROUS other facilities, being told no units were available in the size we needed, I took one last chance and made the call. IT WAS THE BEST DECISION I HAVE MADE IN AWHILE!! From the moment they picked up the phone, I was greeted with a voice that was abundantly kind, understanding and patient. I got the information I needed and told them I would call back. TWO DAYS LATER I called, and I wasn't very hopeful that they still had a unit available. But they did. When I arrived at their facility, I was first greeted by MINNIE. The conversation with her did not even feel like "business". It was more like two old friends catching up with one another. She conducted our business in a professional manner and was more than polite, understanding, patient and helpful. Once all the paperwork was done, I was turned over to RICHARD who escorted me to my unit so that I would know of it's location once I returned with my stuff. Riding in a gold cart with a stranger can sometimes be a bit uncomfortable. But not this time. I was once again treated like an old friend. BUT THAT'S NOT WHERE MY REVIEW ENDS.... The next day I was to move my stuff to Bridgehead. But I wasn't able to secure a moving truck. I didn't know what to do. I had to be out of my previous storage unit THAT DAY or else they would keep my stuff. So I called Minnie and Richard. Richard said not only would they provide me with a moving truck FREE OF CHARGE...but also a DRIVER! AND....he had that truck to me in less than an hour!!! Not to mention, the driver was not supposed to assist us in loading in any way. But try telling him that! He worked so hard for us. Helping us with all of the SUPER HEAVY stuff. I couldn't MAKE him stay in the truck! You would think my story ends here...guess again. Because MINNIE AND RICHARD just kept doing things for us FAR BEYOND any of our expectations. That first night, Minnie suspected we wouldn't be able to get everything inside by 8pm...so she extended our gate time until 8:30. And the next day, we went to organize the disaster and here comes Minnie. She asked if we needed the truck and driver again that day!! In the first 2 days of renting there...I was treated with a welcoming smile, a laugh or two, generosity beyond anything I could imagine, understanding, patience, acceptance and the smile and wave I get EVERY SINGLE TIME I pull through the gate brightens my day no matter how bad it might be. MINNIE AND RICHARD WE THANK YOU. And to their employers.... You should know the value of these two employees. People like them are rare and hard to find. Their type of work ethic SHOULD BE AND NEEDS TO BE RECOGNIZED AND COMPENSATED. Because they both go well beyond their job description. Put it to you this way... If Minnie and Richard were to ever leave Bridgehead....I would leave with them. And also because of them...I'm going in today to rent ANOTHER large unit!! GINNY & FREDDIE
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July 2021 by Shelley W.
Great storage place!!! Minnie and Sal are awesome and so helpful. Very clean and safe place.
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June 2021 by Nicholas Scarbrough
I like this storage I've been going there for years and would go no where else.
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March 2021 by Edward Stiffler
I love them they take good care of their customers.
