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March 2024 by Enrique Gonzalez
Spent 1 hour in line there was not enough employees for the amount of customers
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December 2023 by Kulwant Singh
Daljit Kaur and omar nazari your outstanding behaviour And way of talking is brilliant thank you ?
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September 2023 by Ladu kahna
Daljit Kaur, your outstanding behaviour And way of talking is brilliant
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September 2023 by Juanita Evans
If could give zero stars i would teller is rude lines are long terrible bank and customer service
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May 2023 by Angela Gustafson
Have had great customer service here. Caroline S went above and beyond to help my mom and was very patient. Highly recommend this location.
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April 2023 by Pedro Villela
Is the worst of the worst!!! Is sad to be there. One temer for a line of 20 people. Haaaaa.
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November 2022 by Ron Benner
I walked in there was only one teller for 20 minutes never moved one place in line walked out went to Pittsburgh Bank of America great service 6 minutes I don't know why they closed the other Antioch branch that place was much faster
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September 2022 by Mary Rose
Always crowded in the drive thru. It's easier to get out of the car to ho to the ATM.
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June 2022 by Corie P.
They never have more than 2 tellers working. In here right now at noon and ONE person working. Whyyyyyy???? The line is to the door!!
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May 2022 by Tia T.
CLOSE THIS BANK OF AMERICA ON SOMMERSVILLE RD!!!!!!! GET YOUR MONEY BACK AND RUN!!!!!! CUSTOMER SERVICE IS RUDE & RACIST,, who HIRED THESES WORKERS?? Are they Related? I am CLOSING my ACCOUNT. Be Smart,, GO to Another BANK!!!!!!!!!!
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March 2022 by Samantha Viramontes
The manager Florenda Bucannan needs a lesson in customer service. Her tellers ask her questions that she can’t answer. Was told to call customer service for an issue that can not be resolved over the phone. Extremely dissatisfied with the level of service from the manager.
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December 2021 by S Veal
I have never been treated so badly at bank that I left in tears. My experience at this branch was awful. The tellers were rude. The manager was rude. I'm in disbelief that the manager of a bank would be so rude and nasty. Im not going to go into detail about my whole experience but I will say that I will never step for in this branch again. I left this branch with tears streaming down my face.
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December 2021 by Ramanjaneyareddy R.
Deserve 0 rated!! NOT RECOMMEND AT ALL Limited employees waited for hours to with Draw the money. Only one person working in counter with dozens of customers in the line. Don't waste your valuable time by visiting this Location.
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November 2021 by Schakanovich D.
This place is straight trash, 25 people in line at 2pm. 1 teller while the other one bs around with one lady for 30 min. Got my wallet stolen got new atm card wanted to set up pin had a copy of my id and they declined me to set pin or take out $300 but she is willing to give me $100. How does that make sense? I am a preferred customer with them in a emergency and this is the treatment. The manager is just sitting behind tellers not doing anything as the line keeps building up. What she should do is grab the lady one of the tellers was with for 20 min and help her so her 2nd teller can open up and help the line. Would not recommend this branch to my worst enemy.
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October 2021 by Shay Black
They have no regards of the people . They only have 1 teller working at the window waited over 45 mins just too get a money order too pay rent . Than when you ask they rude . LAST TIME COMING HERE GIVE IT 0.0 STAR