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April 2024 by Dre TrunkSlump Drizzah
Great customer service...
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April 2024 by Katie Evenson
I go in here very often, I would rather go here than home Depot. They are a lot more friendly And helpful
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April 2024 by Keith Jackson
Clean, nice staff.
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April 2024 by Jeff Koens
Incredibly frustrating. I bought a chip cry replacement for my 06 dodge from Amazon and just needed it to be cut but according to the employee at ace they said that they cannot just cut the key due to “liability “ of someone getting injured while cutting and outside sourced key. I cannot believe that is the true source of the denial more likely that they want to sell you “their” key for 2.5 times the price for one key not the two that I bought online. I just can’t believe that aces customer service would be so poor on this subject. Very upset.
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February 2024 by Karen Idsoe
Best neighborhood hardware store
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December 2023 by Kathy Williams
I love ace hardware whenever I need to get something I need for my home they have a wide selection of things for home repair or just to change the look of things for your home and some decore as well some really neat items to decorate your home
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December 2023 by EllenMarie S.
I went here to make keys and was disappointed when I came home and it looked obviously different from my original one. The apartments I needed these keys for were in SF, so a long way to just try it out and find they wouldn't have worked! The young guy who made it, did not seem very confident and must have been new at making keys. Another guy kept going in and out to help him, which didn't make me feel any more confident he knew how to make them!Right before coming here, I even told my husband I rather drive all the way to the Brentwood ACE bc I know they do a good job especially with keys! But my husband said oh they are all the same, don't worry about it! Yeah right!This store had younger employees compared to the Brentwood ACE which has older seemingly more experienced long time employees it seems, who know what they are doing. So yes, I rather drive all the way there. Also this Antioch ACE seems very packed and crowded with things and has like a dusty, dirty feeling when you touch things and kind of dark and old type of place. The Brentwood ACE feels spacious (much bigger), cleaner and brighter.Both of these ACEs have the yummy pies I hear so much about on the neighborhood app NextDoor. I think they must come only around the holidays, as I have not noticed them before.
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December 2023 by candi j.
After leaving a previous store who didn't give good service, I found myself driving past "Ace Hardware" here in Antioch. I have never been in this store so I turned around and decided to pay them a visit and to see what they havethat I may need. As soon as I got out my car I was greeted by Alecia the manager and was directed into the store very nicely. I then met Juan who asked what I needed I told him and he was eager to help and he did. I then walked around the store and was greeted with hello's and friendly jesters from most of the staff, very impressive. I found my way to the cashier who was Blake, and he also was very nice and encouraged me to sign-up for a rewards card, so I did, as he greeted me we talked about the store and about other items I might be interested in. I was very appreciative of his concern for what I might need. As the transaction ended I was encouraged to come back to shop and if I needed any help with the merchandise to not be afraid to ask them for help. As we gave each other fair well greetings, I could only say what an experience from this store's staff. I will be coming back to do more shopping. Thanks Guys for a wonderful shopping experience!
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November 2023 by Johnny C.
False advertising. They did not honor their on line price on some Stihl oil. When I went to pick up my order they gave me 4 individual oil instead of 4 6 packs. The lady who helped me was truly ignorant or was playing ignorant by saying it was for only 4 individual packs, not four 6 pack. Look at the attached picture and you decide.
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November 2023 by Kristen Lovell
Love the service and knowledge that the employees have. Nothing like a great place to shop now a days
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October 2023 by Daniel H.
went in looking for a cane, which they had but they had it marked up 30$ over the online price. then they told my girlfriend to leave her purse(a small backpack) at the front. we left. no one even asked us if we needed any help just judged us by fault. will not be spending money here any time soon
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October 2023 by Scott Biz
There was one employee who was especially helpful finding a not often requested item. He went out of his way to three different sections of the store trying to locate the item.
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October 2023 by Dre' Tatum
Good staff, well stocked, and they even fill your propane tank!
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September 2023 by Kristen Adams, Realtor
I needed to have keys made for the lockboxes on a house I'm listing soon in the Bay Area. I plugged "hardware store" into my GPS and was lead to this Ace Hardware. The store was easy to find and parking was plentiful. The store itself had a sweet "mom & pop" feel and there were plenty of people working to be helpful. The regular key machine was out of commission, but the nice clerk made my keys on another machine. Only problem, neither of the keys worked. :( I'm not giving a lower rating mainly because she did the best she could with the equipment she had. I also didn't have time to return to remedy the situation, which I'm certain they would have done for me.
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September 2023 by Real “Always active” Richmond
They were the only place that helped me find the screws I needed fir an optic install! They didn't have them but sent me over to a company called fastenall and they were ready with the screws upon my arrival! Thanks again ace hardware for going above and beyond helping me find what I needed!
