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October 2021 by Alex M.
Over two hours for an oil change. Customers that came after me got serviced while I wait
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December 2020 by Sam Brunkala
Terrible service. They tricked me. They did not want to send my money, citing various reasons, when I asked to show their rules they refused me. When I ask to call supervisor they say me that they will call to police. Is it good service? I think no. Never ever again.
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March 2020 by Master Center
This is a place where the customer is not respected. Managers do not know how to communicate, very rude, do not know the rules. Customer service at a low level. I don't know why supervisor don't do anything.
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February 2020 by Oleg Kornuk
This is a place where the customer is not respected. Managers do not know how to communicate, very rude, do not know the rules. Customer service at a low level. I don't know why supervisor don't do anything.
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November 2019 by Jessica P.
Do not take your vehicle here! I was told probably a 30-45 minute wait only to loiter around Walmart for over an hour and a half even though I could see my car was finished not too long after I arrived! I went back to the counter four separate times and they insisted my car wasn't done! Then finally someone came in and said their bay was empty why was I still waiting. So the man inside sauntered around complaining about how nobody scans in the paperwork then vaguely tells me that can't change my oil (which I've never had be an issue before with this car which was also just at a mechanic so if there was any issues with my oil pan surely my mechanic would have told me) then takes the paper that says my oil pan is messed up and wads it up and throws it in the trash before I can ask for it. It seemed mighty suspicious like someone there damaged it. So I get in my car that has sat outside for quite some time, and my radio is on!!! So not only did they not change my oil but they left my radio on, luckily my battery didn't die and I was able to leave that horrible place. Needless to say I'll never be going back. My sister has had similar experiences with them, it just seems like laziness. My sister got a brand new oil pan put in as the drain bolt got stripped at another place. We took her car to Walmart and within ten minutes they were telling us her oil pan is broken and stripped and they cant do her oil which was not true. Go to a real mechanic save yourself an hour to two hours of your life you'll never get back.
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September 2019 by Serj Bud
Terrible service. They tricked me. They did not want to send my money, citing various reasons, when I asked to show their rules they refused me.
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December 2018 by Trae C.
Got here when the store opened. I was the 2nd car in line for an oil change at 7am sharp. The workers are nice but it has taken over an hour and a half to get my oil changed. They're still working on it now at 8:33. That's pretty terrible.....
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September 2018 by Carrie H.
I had a great experience with the auto care at Walmart. Had to have both batteries replaced in my F250 truck and they completed the work quickly. Will definitely go back if I need an oil change or tire rotation or more battery work!
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July 2018 by Katrina C.
Worst experience ever.....Get there and a trainee comes to help us, fine. We discuss what we want and he inputs all the information, incredibly slowly. After going through all that, the lady training him comes over and informs us that the $20 dollar oil change we had agreed upon, was not correct and it would be $50 dollars. We had already gone through all our information and were annoyed, but figured we were already this far, at least we were almost through it..... We go and shop for an hour+ until the car is done, and finally can pay for it. We get out to our car and the plastic cover from the mechanic is still on the seat, the windshield looked worse than when we got in due to soap water drops it, car was not vacuumed, get in and they had not reset my odometer that showed I was overdue for an oil change, instead based the number for the little sticker on how many miles overdue I was (was -2500 miles, they put a sticker to come back in -5500 miles). They vacuumed one rug, but not the rest. And the sheet showed I declined windshield wiper fluid, which I was never asked. The sheet also shows everything was "checked" but I know I have a light out and their sheet said that light was checked.....Says tire pressure was checked but readings weren't accurate and tire pressure light was still on.....i don't trust that anything was actually checking....Overall disappointing experience. Deserve less than one star.