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February 2024 by Maryna Dushchak
I wouldn’t recommend this storage place to anyone. I was inquiring about a certain size storage unit and the old gray hair lady that apparently lives there was extremely rude and unprofessional. She definitely has some anger issues and to be honest I wouldn’t feel safe leave my stuff at a place like this. I will take my business else where.
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December 2023 by Chantel Fields
I'm a homeowner in the neighborhood where this storage is located. I am a professional businesswoman in the construction industry. I rented a 10x10 storage for the belongings I do not have room for. When my husband and I rented the unit, the lady at the front desk was a sweetheart. I rented for 14 months, and payment was on time with no issue until my husband noticed debris and mice coming into the unit about six weeks ago.
Obviously, the mice had been crawling over our things, but outside debris was also getting into the unit. Please let me know if I am wrong, but the reason people rent a storage unit is to keep belongings dry, debris, and mice-free. Debris & mice were getting in because the rubber seal would not closed properly and needed to be repaired. This is a super easy fix. You can buy the adhesive side rubber seal at any Home Depot or Lowe's for a minimum $40.00 fix. I pay $110.000 a month. So, this should not be an issue, and I was willing to buy the material and do the repair. When I called the office to speak to the lady I had talked to for over a year, she began to yell at me when I brought up the issue. She said that she was doing everything she could. She offered me the corporate number multiple times and said I could not do the repair and that she didn't know when it would be repaired. She said she couldn't get an answer from her bosses that she keeps the place clean the mice are the homeless and AMPM. She was rude and said all the tenants were moving out for the same reason. I should have purchased the insurance's I was not expecting her to fix it but I did not see the issue with a temporary fix. went that day and bought a Tuff Shed for half the monthly payment cost, the same size in my backyard. Thank you. Kindness goes a long way no matter what the issues is.
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August 2023 by Nesi Raya
I’ve seen a view reviews from others that have actually paid for the storages and they had nothing positive to say so I’m not surprised by the interaction I had with the lady of this load and lock. I was never aware of the load and lock being a home to the man and wife but regardless home or not it is a public street and there is no sign saying no parking, with saying that the brown fence is where public parking is allowed right or wrong? She comes up to my car and name calls me and questions my on what I am doing I simply told her I’m minding my business and not bothering anyone I roll my window up because I will not argue at 11 at night with an old mad lady she pulled her phone out and was just calling me a butch and so on saying if anything happens to my car it’s on me which I take as a threat not only did she name call me and record me but she also kicked my car because I gave her the same name calling back long story short this woman is very very unprofessional and seems to have the older people anger issues which is fine but for you to own a load and lock and treat a 19 year old girl like this..I wouldn’t want to buy a storage from a person like that what so ever. A police report will be filed and charges can and may be made due to my vehicle having a dent.
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April 2023 by Abbie
The lady and man couple who work here are very unprofessional and rude . Their dog is always out without a leash and when I go into the office the woman working is usually on her phone or never there and when I do see her she seems like she never wants to be working or having an attitude with me . And the guy who I assume is her husband is just a creep .If I could give my thanks they would go to the maintenance worker , who does a great job taking care of the storage units and having the place look spotless , he definitely deserves a raise or promotion . i would fire the other two . 0 stars for them . 5 stars to the only person who seems to be working .
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April 2023 by edrick aaron
A great places to secure your belongings and staff is great.
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April 2023 by Greg Durham
They were just so friendly and helpful
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April 2023 by Tamee Kinsler
Very pleasant and helpful staff
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January 2023 by Miranda Cartwright
VERY nice husband and wife they run this storage. Affordable prices and very clean. Definitely have a unit here for long term needs.
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September 2022 by DeJuan K.J.P.C Henderson
Great place for storage!!
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August 2022 by Barbara Araujo
Cynthia is very nice as she can answer all your ?
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February 2022 by Mack Trim
Awesome management very friendly and courteous I'm very happy to have my storage there.
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September 2020 by Kosomoto
Store somewhere else!!!!)Tried to help a lady clear our her deceasedsister storage unit and the lady in the office would not let me back in for the second trip. Very rude, very unprofessional, and simply a bad human being working the office
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July 2019 by Barbara Davidson
Nice people
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May 2019 by Michael Douglas
good price
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May 2019 by Denise Thomas
They have very good prices and the stagf was very professional. The grounds were very clean and security is a top priority. Things are clean and taken care of. I shopped around a lot andi chose this company because they seemed to have the best deal and security.
