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December 2023 by Nikita Morozov
It turned out to be a whole problem for a "specialist" to exchange $20 for $100. Bank programmers help this bank, their system always freezes!
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September 2023 by Miranda Cartwright
Horrible customer service. There was a line of ten people & they shut down two (out of three) windows to “hold spots” for people. Be prepared for waiting for 20+ minutes.
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August 2023 by Keoki Bridges
Do not bank here absolutely garbage Chase is absolutely garbage
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August 2023 by karen willey
Great service and most helpful staff
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June 2023 by David Kutran
If you agree time flys come to this bank youll change you mind. Also if your useing your phone wallet to withdraw from the atm therr is a 1 in 5 chances it will except it based on its liking
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May 2023 by Dave Martin
It’s a regular bank. Gat cash, make deposits, offers credit cards and loans. Good staff.
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March 2023 by Elmurod Holikov
Assistance banker name Tatiana very rude and unprofessional.
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December 2022 by Motleysnake
This branch customer service is terrible half the tellers ain't nice the new bank manager is hecka rude not friendly whatsoever
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August 2022 by Sacramento Real Estate agent Perepelitsa
I have been loyal customer for over 10 years even when this branch was under WaMu bank. #1 Love the fact that I can withdraw cash ? with my iPhone. # 2 For tech people ATM machine inside the branch with large screen is blast to use. Never a big line.
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July 2022 by Teresa Lee
I love this bank. Everyone is nice and helpful. Michael helped me refinance my house and he was great to work with. He explained everything all the way through, and it went through very fast.
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April 2022 by Alex K.
One star to this branch location !!! It's not first time I getting disappointed of customer service here., today I step in at 3 pm with some questions regarding my business account and branch manager told me that they closing in one hour and can't help you., and she says go online and find what you need there.., and it's not only that ,but they way she speaks to you was not to help ,but to get rid of, very rude form and unprofessional
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October 2021 by BadGirl ForLife (BadGirl)
I only opened an account here because it's closest to my residence. Plus the 300 dollars they offer you to start a new account was a bonus! Why lie?
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September 2021 by -X-
Slow and unprofessional also they make allot of mistakes so double check whatever you do when you go here
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June 2021 by Fadir Shmyga
Excellent service ?
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January 2021 by Choufa T.
I hate chase bank this is the second time i've had to deal with incompetent people! The first time was in elk Grove by bel Air she not only was incompetent but rude as hell. Today Trying to get a signature guarantee for my bond to release my money to my daughter she was like how do I know that is your account well you have my name on it and my account number and you have my ID and my debit card her response, you could've printed this up! Saying that I need to have some thing with my name and the account number which is exactly what that paper was printed from the bank still in the envelope from the bank with my name on it with the mail stamp with the FedEx on! With my banker that I deal with her name is on it phone number and address with the name of the bank on it??? what am I missing!!! Always Incompetent bankers!!!! And my daughter has a bank account with chase LOL so!!!! Ughhhhhh hire people who know what the hell they are looking at!!! Everything she needed was in front of her making Excusing or incompetent and didn't have this trouble when I did this for my other daughter !!! I hate chase and there employees!!!!
