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October 2022 by Mike L.
Needed a single paper notarized so I could get a copy of our marriage certificate. They don't do that unless you belong to their bank. Luckily I found that the UPS store does it. To bad it cost more in gas to get there than what they charged me. Kinda ironic I can use their ATM for a 3.00 charge, but turned away for another service that would have cost a minimum of 15.00.
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May 2021 by Tiffany S.
I am so upset that I ever got involved with these criminals. They have been holding $5,000+ of my money hostage since December and even though the bank manager can help me, he refused. Stay FAR FAR away from these people.
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August 2020 by Carol H.
I have all of my accounts with U.S. Bank. I used to manage a U.S. Branch a while ago. I went into The branch in Angels Camp Ca. to get some signatures notarized. She started to fill out the copy and stopped to say I had to fill out a page that was designated for an SEC rep to fill out. I tried to explain to her I don't fill that part out. Sh called over the manager and he agreed with her. However, She said another teller would come t my house to notarized the copies for a fee. AND I could use the same paperwork????? I let the bank and got a notary to do this and it cost me $90.00 to get my signatures notarized. As a former U.S. Branch Manager I would never have treated a customer the war I was treated. The staff, however, is great.
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November 2015 by Roger S.
Excellent customer service, very kind and helpful people that go the extra mile to make sure I'm completely satisfied.
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July 2010 by Sandy H.
outstanding customer service! This bank may be big but with a small town attitude,they do take care of all my needs efficently & with a smile. Thank you Kelly & David & Sherri!