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October 2023 by Gaby F.
i called to make an order for a cake and the whole phone call this woman has bad customer service. the way she responded with what i ask for on the cake she was confused. if she was confused she could've communicate with me. but instead she gave me attitude to what I ASK for on the cake. my mom loves angel food cake. so i ask a two layer with mix berries in the middle of the layer cake. she did not do as i told her. she added strawberries on top of the cake with the stems on it.. the cake look like as if a ten year old did it. i have order one before in chico last month and they made it perfect exactly how i ask they made angel food cake added with mix berries in the middle. i'll show on picture one. picture two is how they apparently made it how i ask. over all i'll never call or recommend a cake from this bakery.
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September 2022 by Gretchen Offord
I like Anderson Safeway for its great employees, particularly Becca who runs the DriveUp&Go. She's awesome, fantastic???!!!
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August 2022 by D M.
I went to purchase a 1 liter soda here that I like but I went here today and was looking for it but couldn't find it in it's normal spot In it's place was a lot of health drinks I asked an employee and they said they no longer carry it, I have nothing against the healthy drinks but I don't think it's right that the store cater to the one type of drink they should at least carry both so people can choose for themselves what they want
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July 2022 by Hope Belew
I love this Safeway employees are always helpful in the food & deli area. I don't like the Starbucks in there, I use to. The girl that was working named Maci that waited on me today needs some serious customer service training. I asked for something non-caff & her response was "we are a coffee shop so everything has caffeine ". I bought a cup & she didn't offer to rinse it & put my drink in it. I've bought cups in the past as gifts & the person waiting on me always offered to put my drink in my cup not knowing it was a gift. Also when I tried to use my Starbucks app she said "we don't use the QR code we use a bar code you know the long ones with lines, its in the app" She didn't explain what app Safeway app or Starbucks app? Thinking I should call the store manager ? Terrible service.
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February 2022 by Lee Dorsheimer
Very upscale grocery. Has all the best things!! Checking out is very non stressful
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May 2021 by Jade J.
Amazing florist. My husband always gets my flower suprises from Safeway. Fresh flowers and beautiful and such creative arrangements with different shapes vases. I highly recommend using safeway next time you are showing someone some love.
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February 2021 by Cathy M.
We have been getting mostly grocery delivery since Covid, but my husband and I have shopped inside as well. First off the store is layer out kind of crowded. The 2 ends of the store are the fruit/vegetable aisles and on the other end the deli/bakery. Both are stocked well and layed out attractive. The other aisles of the store seem cramped and stocked kind of odd, It takes awhile to find things. All the clerks are nice, knowledgeable and helpful. My one complaint is the entry/exit doors. I am handicapped and they keep changing which doors are to remained locked. I'm assuming this is due to Covid times-but guys come on! Be consistent please!
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October 2020 by Mia Em
Not cool, Anderson Safeway. Not cool.
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October 2020 by Barbara D.
When does a Safeway customer stop being a Safeway customer? I've actually been a Safeway customer for decades. My mother is a dedicated Safeway ONLY customer. I spread my money around, but not my mother shops Safeway exclusively. I live in Redding, CA. My Mom lives south of me, almost in Anderson. She moved up here from the Bay Area in 2011. And she stopped driving about six years ago, when she was 90. Until recently I was taking her to Safeway in Anderson twice a week for her shopping. The Starbucks was there, and they had a little café area. I would walk my mom into the store, make sure she's safe and starting her shopping, then I'd sit at a table with my book and read until she was done shopping. 30 to 45 minutes. She would check out and come back to my table and I would escort her to the car and take her home or out to lunch. Probably in May we changed our routine to once a week to cut our possible Covid exposure in half, so Mondays we are generally there. Sometime last spring Safeway got rid of the café area due to Covid. The area was empty for a while, and I'd sit on the little shelf that ran around the floor of the room to wait for my mother. Nobody ever said anything. Product started coming into the area by mid-summer. But there was room to sit on that little shelf, and I stayed there while mom shopped. About a month ago the store filled up the former café area with books, magazines, and other product. This eliminated any place to sit and wait for my mother. I'd like you to understand first and foremost that I need to drive my mother to your store, and drive her home. For her safety, I escort her in due to street people in the area usually outside the store. I escort her out of the store for the same reason. My walking through the store with her is not an option for me. I let her shop at her own pace and criss cross the store as many times as she wants while I enjoy a book. After the store filled up the area I sat in with product, I started carrying in a fold up chair, and I would sit back out of the way and read while she shopped. Nobody said anything. Now yesterday, Sunday, October 18 my husband and myself took mom out for her birthday lunch then ran over to Safeway. She went shopping and my husband and I were sitting there while I taught him how to enter contacts into his cell phone. A young man with a big attitude came by to roust us. He said we couldn't sit there, because of Covid they had eliminated that café area, and we had to leave. I explained I was waiting for my elderly mother, who is shopping in the store. He said we had to leave, go sit outside. I asked to talk to the store manager, and he informed me he IS the store manager. If he was, he was out of uniform, no Safeway shirt, no nametag identifying him as an employee, let alone a manager. I asked to see his business card, and he said he didn't have one. I have no idea who he was, and he didn't give me his name. He told me again I'd have to leave. I explained she would be looking for me there, and he said I had to go outside. I did lose my cool, I confess. He was aggressive, I pushed back. He had an audience, he was grandstanding. He was obnoxious. My husband and I went outside to wait for my mom. It was about 95 degrees outside. The street people roost between Safeway and the Dollar Store, smoke and do whatever they do. He was relegating us there. IF he's really your manager, he needs additional education. I am 70 years old. I have a bad back and bad knees. I can't stand for 45 minutes. I make sure my mother gets to your store in Anderson at least once a week. My husband and I own a successful business in Redding. Your "manager's" demeanor was that of evicting street people who were squatting in his store. He kept repeating "It's the Covid". It wasn't "the Covid". I was counting, more than half the people in there weren't wearing masks. So I ask you. When does a Safeway customer stop being a Safeway customer and become an undesirable? We were pu
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September 2020 by scott h.
Covid-19 Trainwreck. Most of the customers are not wearing that. Stories not enforcing policies. Worker is wiping down the carts, but doing so without a mask on.
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July 2020 by Kristin R.
Staff was amazing, they were very accommodating and helpful. Store was clean and even had a Starbucks.
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March 2020 by Robbie R.
This Safeway is pretty good and halfway between Redding and Red Bluff. This Safeway is better than most choices we have in Red Bluff, so I stop in here for groceries sometimes. I do like that have a Starbucks in here too! Parking is never a problem and service is you average grocery store.
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December 2019 by Denise Baer
The people are helpful, nice and friendly here.
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December 2019 by Adam S.
Stopped here on last day of month, 11/19. Wanted to get my Safeway discount, had trouble at the pump figuring it out. Went inside, Thomas was super helpful, patient, polite - then, I was about to leave, when he ran outside to stop me and bring me back in to get my change - $20! I had forgotten that it would not go automatically back to credit card - how easy to pocket the difference - not at this place. I will always stop here on way home to Oregon border from now on.
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September 2019 by Allison B.
Went to Safeway for a sandwich the girl was super rude I asked her for a BLT she put it on cold I asked if she could toast it she seemed irritated, after she made them she refused to ring me up said she was busy. There was only 1 other person in line will not go back sandwich wasnt very good