Rite Aid in Anderson, CA, is generally appreciated for its clean store environment and friendly service. Customers enjoy the convenience of the location and the ice cream counter, which offers a variety of flavors at reasonable prices, especially appreciated by families with kids. The pharmacy staff includes a friendly and helpful pharmacist who provides good service. However, some customers find it difficult to reach the pharmacy by phone, especially when trying to verify prescriptions or communicate about refill status. Despite this, the store has shown a willingness to listen and improve, with staff members reaching out to resolve concerns and providing better ways to communicate. Overall, the store's staff goes above and beyond in customer service, caring about customer concerns and making efforts to assist, which positively impacts the shopping experience.
Always friendly check out people at the front. Couldn't ask anymore from them. Keep up the great work!!
June 2024
I've been somewhat lucky, love the pharmacist to pieces. Friendly and very helpful. Girl with glasses that works the counter, not so pleasant (maybe some customer service training could help). We always feel as though we are interuping her day and are bothering her. But overall service is good!
June 2024
Always a clean store, with friendly service. Convenient to where we live. We especially love the Ice cream counter. The kids love getting their ice cream cones in a variety of flavors! It's a nice added bonus. And the prices for the ice cream cones is very reasonable.