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January 2024 by Jody Wingfield
Was surprised that there was an additional fee to check in an hour early. Forgot our bathing suits in the bathroom but they stole them plus a nice sweat outfit from lulu lemon. Called them immediately and was told nothing was “found”. Very unpleasant, homeless walking around the building at all hours, guests smoking by the pool.Safety: A little sketchy
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December 2023 by lacey darley
This is my third time here and I love it here they are very nice and funny. My kid loves the people here. I'd recommend this hotel over another one in redding. The rooms are so nice and comfortable. They are very reasonable. The workers make sure your as comfortable as you can be.Rooms: They are very comfortable and like a home from home just a better mirror than the bathroom at homeSafety: They make sure if the floor is wet they put a sign out saying wet floor so you don’t fallFood & drinks: They have drinks out in the lobby and breakfast here is so good
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December 2023 by John C.
CAUTION!!!! The staff and management here will steal from you!! They charged my card an extra $250 after I left for inexplicable reasons, beyond that they needed more meth. This is not to mention all the loud construction going on which the workers do not clean up there mess from. There are debris in the hallways and loud heavy metal music being playing from the rooms under construction sounding like it is coming out of a tin can at 8 am.
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December 2023 by 'Presence A.
As motels go, the Baymont Inn & Suites provides good value for the price; at least when considering what was available when I looked around the area. Lovely staff & excellent customer service! (Thanks Mike & Nivea!) Location: The hotel is right by the freeway, but set back a bit. My room seemed to be well insulated so I didn't hear my neighbors (which I heard in the hallway), and room was quiet (at least when I was there), fairly spacious, although didn't look anything like the photos I saw. Room amenities include: - For Productivity: a little desk with classic looking office chair. - For Entertainment: a large screen flat TV (with cable channels, including Showtime), - For Dining: a kitchen area with coffee maker (coffee packets provided), a classic looking microwave and refrigerator. An ok "continental" breakfast is also included from 6-9am with scrambled eggs, pancakes, meat-sausages, cereal, sugary yogurt cups, black tea and coffee. Because it was slow, the lovely desk clerk, Nivea kept it open and stocked long after 9am.- Rest / Sleep: The queen bed mattress was a bit too hard for my comfort and probably a reason I might not stay again. - Ablutions: The bathroom is fairly spacious and has both a shower and a tub. Nice perks: Laundry facilities and gym are available.There's an indoor heated pool & jacuzzi which is open 9am - 10pm. There's a lovely seating area in the pool area, lobby, in the dining room, and a little charming nook outside behind the hotel. Check out time is at 11am, but I was granted another hour (at my request). Be prepared to pay a $200 deposit. You get it back once you check out of the room IF you don't damage anything (apparently an issue with some of the guests!).I booked through the Agoda.com app, which was the cheapest but only compared that and Booking.com. Beware that the price you see is rarely the final price, including with Agoda. The final cost was $10 more, but was still cheaper than purchasing through Booking. (I didn't compare to travel service apps.) Other than the bed, it was a lovely stay. I can imagine some parts of the year might not be so pleasant - depending on guests. There used to be overall excellent security, well-lit parking both in front and behind the hotel, security cameras, and room key required entry.
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November 2023 by Deena Doca
The only thing great about our experience was the gentleman at the front desk. Other than that it was absolutely gross. The wood part of the bed frames had white drip marks from something. The jetted tub was dirty. Like actual dirt. Save the money and stay somewhere else. It's very ran down.
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November 2023 by Mike M.
I stayed here for 2 nights in June. It was ok. Room layout was very decent, even somewhat nice. On the two times I went to the front desk (check in, then check out) there was a different lady each time. They both did a very decent job. The hotel offers a small breakfast in the mornings, which I ate on the last morning, but keep in mind that the person working the front desk also has to tend to that, so in other words, be patient due to short staff (and probably budget). I can confirm that my room had a "locked door" to the neighboring room. On the first night the room next door was a bit loud (conversational, not partying), but fortunately quieted down before midnight. The second night was sort of the same but again quieted down by a bit after 10 pm. So fortunately that did not become a problem. I recall the outside temps was 99 or so in the days, but the room AC worked flawlessly. I would not have a problem with staying here again.
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November 2023 by Dalton Jones
The lady who checked me in was super nice. The room was very dirty. Sink was gross toilet had yellow stains. The floor was dirty and looked like it hasn't been vacuumed. Very disappointed I would have asked to switch rooms but I got in late and wanted to get some sleep.
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November 2023 by Tabatha Stone
Mike was amazing he went above and beyond this weekend as we stayed for our oldest 13th. He was quick when needed and made us feel welcome the whole way through. Thank you Mike for making his birthday weekend a memorable one.
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October 2023 by Amilee Olson
The rooms are clean but worn out. The best thing about this place is the front desk staff person, Mike. He was so great! Every hiccup,and there were a few, was addressed and taken care of immediately. He was cheerful and funny even under pressure. I will definitely be back only because of MikeHe is a keeper! Amiler Hurst
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September 2023 by Chante's Crocheted Crafts
I rented the most biggest room ever and it was amazing i love what i see what can i say me check in with the employee was good the service was amazing the service person name mike went beyond good for us. Were So thankful for his good customer service we had a good happy anniversary.
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September 2023 by Jerry Jones
The staff were nice. Older property, apparently in the process of being updated. There was no bath mat provided, which is a safety concern. The minor cost of a bath mat far outweighs any potential safety concerns that might occur with guests. Also for a room with two queen beds designed to sleep four or more people, only two bath towels were provided. We received absolutely no housekeeping during our five day/four night stay. We visit the area a few times per year, but we will never stay here again.
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September 2023 by pratima pujar
We did the reservation 2 days back and got the confirmation. Once we reached, the hotel receptionist said your room got cancelled 15 minutes back and they didn’t informed us about this. Some huge group of people came and they gave our room to them. And they are not compensating us with the different room. And the front desk receptionist is very rude. And She was giving the keys to the people who are coming in. I didn’t understand what was happening. This is very unprofessional. I highly don’t recommend to book this hotel if you are traveling with the family. They don’t even deserve single star.
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September 2023 by re j
Room was new and mostly clean. Floor not entirely clean, I could see dirt on the bottom of my feet after going barefoot. I think I need to pack slippers from now on. The front desk staff were both nice and helpful. The location was close to the freeway, but not noisy. Downside of location is that there was not much close for good food, just the usual fast food junk. I would stay here again.
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September 2023 by Marion B*****
Cons: Requested liquid soap 2 times for empty dispenser in shower...never got it. Very loose door locking mechanism, missing a mounting screw & 2nd screw was very loose...I was concerned about my security, looked like the door could be opened easily if someone pulled hard enough. Maintenance woman tightened the loose screw but didn't have an extra screw.Pros: Most comfy bed & pillows ever!! A.C., microwave, fridge, tv worked perfectly, hotel very quiet at night, great location, pool & hot tub perfect, staff very pleasant & helpful, very nice breakfast. I would highly recommend the Baymont..
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September 2023 by William Grieger
Came in with three sleeping kids to a lovely check in lady, though and friendly. The morning man Mike made us feel welcome and appreciated. Room clean, pool area was great. The faculty was wonderful but the staff set this one apart.
