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June 2023 by Ozzy Rios
Western Union always down
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March 2022 by Roland R.
Grabbed a quick pizza after work, got home to find it covered in mold. Buyer beware....
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December 2021 by Timothy S.
Went to the regular checkout line. The guy bagged the person In front of me groceries, when it came to my tern Kendrick b. Made me bag my own groceries. What kind of customer service is this?
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November 2021 by Vicky N.
I never rate grocery stores but this incident was just too terrible to not report. Worst store ever. My sister was followed around by a creepy man in the store. She was so scared and asked for help to one of the workers. This worker was an older female and she did nothing to help my sister! She literally said he's not doing anything and did not call security or someone to escort her or intervene. You would think that as a fellow woman, she would understand how scary it is or at least take the report seriously. He continued to follow her around, and though my sister is very non-confrontational, she finally spoke up and told him to stop following her. He pretended to be confused. Eventually, a customer noticed the situation and stepped in. Cops were called but my sister was not asked to make a victim report or anything. I can't blame Ralph's for having creeps - any place can have them. But I can blame them for what they did, or rather what they didn't do. It breaks my heart and makes me angry to know that my sister had to face this alone. Imagine if it was your mom, sister, daughter, or any loved one in general. No one should have to deal with this. This is not a safe place to shop.
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October 2021 by Linda V.
I had the pleasure to meet Doug while shopping this morning. He genuinely made my day. He was so polite and introduced himself to me as he was passing through the store with a load of produce. As I left the store he made sure to tell me to take care and have a great day! It's service such as this that makes me want to continue shopping at this location. This also speaks volumes about Doug as a person. Doug I hope you read this and know you made my day extra special just with your kind greeting.
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October 2021 by Jillian O.
I've grown up coming to this Ralph's. Always liked shopping here. Last night I was at the Seal beach Ralph's and they gave me a wrong item from the deli. Not paying attention I brought it home. Not wanting to drive back over there I came to this one. The guy at the deli was cleaning and said they closed up. I told him my issue and he directed me to his manager. He said he had only been manager for 3 months and wasnt sure if they could do that so he had to call the other manager to ask and he said I could swap it. I was so very thankful he did that for me. I thanked him and he said, You're good like Inglewood, girl." And that was the cherry on top. He a real one. I cant remember his name or the guy in the deli who helped me but they were both handsome black dudes. I work in a retail chain store/customer services. I really appreciated how quickly I was helped and that I was able to swap my lunch meat. Another reason why I love this Ralph's.
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August 2021 by Moddy B.
I won't make this review long, but just let me say the two times I've been to the deli department, I have initially been ignored by Maricela who tends to do her own thing behind the counter, while I wait for her to finish whatever she's doing. Yeah, I just stand there and wait. I'm not greeted at all. It's truly annoying. Someone please tell her to wake up and pay attention to the customers. I'm sure she's a very nice lady, but she's not on the ball.
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April 2021 by Miranda C.
Check expiration dates!!! I normally don't even like Ralph's, and they showed me why, again. Went on Monday the 5th and bought yogurts. Eating it rn at work and it's expired! Expired March 8, 21, over a month expired we are in April now.. and still on shelves to be sold. And it was a 4pack, so I have 3 other expired ones at home. And I don't keep grocery store receipts, so not like I can get my money back. Gross!!
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March 2021 by Pedro N.
One of the best grocery stores that I like to go to! I tend to go here for most of the shopping
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January 2021 by Adam V.
This Ralphs is smaller than an average Ralphs. No bike racks near either door. The snacks are kind of spread out in non-adjacent aisles, which I find weird.
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December 2020 by We M.
If food isn't fresh in the fridges don't sell it, throw it away. Sketchy area with homeless roaming and a black man that usually sells candy bars outside of Ralphs for the past 3-4 yrs. The "Denise" older employee lady is very rude, calm down lady no need to have such a nasty attitude on the job.
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December 2020 by Sam S.
I go there every week and never received rude service like today. Cashier with alot of tattoos working evening shift needs some customer service training. I rarely yelp but this employee was rather rude.
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December 2020 by Melena M.
This store has plummeted In the last few months. The service people are uninterested in helping you. The cashiers won't bag grocery and make you wait until you start bagging it yourself. The store is always messy. What happened to you???
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December 2020 by Brandon S.
The meat department is TERRIBLE. They're always out of EVERYTHING in their ads and, when they do have anything, it's all about to expire in a day or two...good luck shopping for the week. Also, their mask enforcement is a joke. Go elsewhere!
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November 2020 by Alan M.
I have been coming in here for many years and recently in the past 1year to 1 1/2 years I have had some experiences that were less than par concerning a couple of the employees at this location. Years past the staff was great for the most part however when this store made changes including to a lot of newer staff something happened and this review would be a one star here however thanks to the manager Greg's willingness and word to me to address the issue which I believe he will do in order to correct the situation in regard to the problem I had with that one specific employee recently and his condescending nonchalant rude attitude I am giving this a 5 stars not because this is the best stocked store because frankly it isn't but because Greg is willing to correct his employee at the same time honor my right legal rights as customer knowing a essential business can not nor has any legal grounds to deny anyone service for not wearing a mask due to a medical condition deemed by a doctor. Which by the way Greg is also aware of medical privacy laws and knows that an employee cant request not even ask to see medical documentation due to privacy laws. Even those hired to answer the phones at Ralphs customer service corporate line are aware and instructed to that fact. If the employee I had the problem with would have called them as I requested of at least spoke to them when I had them on the phone the complaint to his store manager would have been avoided altogether but he refused to even acknowledge that conversation form corporate. Therefore I am giving this store 5 stars for Gregs willingness to correct situation allowing me in the store and to contact him if I have an further problems and also to educate that uninformed employee on the law and also address his pompous attitude as well as allowing me to shop with out a burka on my face upholding my constitutional and god given rights as not to be muzzled or treated like cattle. Thank You Greg
