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June 2024 by Oscar Navarro
Got my first debit card. Amazing place and it was amazing and the person who helped me was Roberto he was fun to talk to and gave me advice.
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June 2024 by Carlos Becerra
unreliable ATMs
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June 2024 by Nataly Lucero
Terrible Branch and Service, if you’re calling be prepared for attitude and pettiness. Not only did front desk give me attitude for asking for the fax # to send over important documents but then took it a step further to deny me that information and place me on hold. When no one answered my call, I called back only to be ignored and transferred to the call center.
Extremely unprofessional and embarrassing for the branch to make this individual the first impression.
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March 2024 by Joshua Lop
I ask a question to one of the workers that has an office he said he can’t hep to get in line ok bad customer service really thinking closing my account here! But the young lady Andrea was very helpful thanks! Might keep it
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November 2023 by George M.
This is the worst Bank and branch. I'm pulling all my money out of this Bank after being with Wells Fargo over 45 years! I went into this bank today-10:30am and there were 10 people in line and only 1 teller and three girls walking around, chit chatting and having a fun time in the back. I let the 1 male teller know that there were 10 people in line and he said just be patient we're busy (sarcastic attitude) We're doing the best we can! This branch specifacally has never given me good service and this was my last attempt today!! I am going to be closing my account!!! Wealthfront Bank is much better and gives you higher interest( 5%) on your cash accounts!! BYE WF!!
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October 2023 by Robyn R
Fast service
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October 2023 by Cristian Romero
Worst branch I’ve ever been to. Poor management. There are never enough tellers. The minimum wait time is 30-45 min.
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August 2023 by Jesus A.
I have been coming to this branch for over year. This team is phenomenal!! They have great customer service! They have a positive attitude and they welcome you with big smiles. I just wanted to thank Wells Fargo for having such a great team at this branch!
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July 2023 by Gabriel Gutiérrez Mercadiz
Very good attention, congratulations...
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July 2023 by Erika Soto
They make you wait a long time, lasting 20 minutes and we only had 2 people in the waiting line, bad service.
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May 2023 by Brian A.
I'm very impressed with the excellent customer service I received yesterday! I came to this branch last week middle of the day hoping to open a certificate of deposit account (just sold my house so very large deposit) and a platinum savings account. The teller gently turned me away because I didn't have an appointment and the banker was fully booked. Absolutely my fault so I made an appointment and came back and had a very positive experience! I was helped earlier than my appointment and the bank rep was very knowledgeable and helpful. She apologized for the computer and whole process being slow (not her fault), but I didn't mind as I know she was working to the best of her ability and was very professional. Thank you for helping me out with getting my accounts set up and deposit done. I've been stressing about this for a while now since I'm making major life changing moves and you have made things easier for me, and it is greatly appreciated!
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May 2023 by Ricky C.
Last almost 6 months I been coming here once a month to cash checks of more than 1500 they never have to call it in to my work but the one time I come in with a check not even half of that amount the lady wants to call it in I don't know what's up with The little dark skinned gordita but she didn't even wanna finish helping me they never make it a big deal when I'm going in to cash my bonus checks but the one time I'm going in the bank to collect money to go Bury my brother for his funeral they make it a big deal as well as bother my boss who's on vacation Versus speaking to the company accountant Pendeja
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February 2023 by Paul Cancino
Roberto would not verify a cashiers check over the phone
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September 2022 by Wyatt Brunkow
Trash bank with one teller in the afternoon with none of the ATMs working with their cash deposits.
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August 2022 by Jr Medina
I asked Jessica for 20$ in quarters and the teller lady said they can only do 10$ and she did not count my payout in front of me ..bad service
