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February 2024 by Danny H.
Came in and saw a woman stocking Sriracha chili sauce above a 99 cent sign. I asked, "Is that 99 cents?" She silently shook her head. I said they're above the 99 cents signs, so I was wondering. She tighten her lips, shook her head and walked away. Not a word, didn't even bother to tell me what the price was. Clear message that she didn't give a crap, maybe that's a typical Vons employee nowadays. Forgot why I came in, I just left.
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February 2024 by Karen Russell
Every once in a while someone makes an effort that truly makes a difference in your day. I had such an experience last Saturday with Claudia in the bakery department at the 130 W Lincoln Anaheim Vons.I desperately needed a Bluey birthday cake for my 2 year old granddaughter's birthday. She was visiting from out of state and we made a last minute decision to celebrate one week early on Saturday, her last day here, so our whole family could celebrate together. At 6:30am Saturday, I started calling each Vons bakery to see if this was even possible. The first 5 stores I called said they needed 24 hours notice, as this was their usual policy, and none were available to make the cake for me by 5pm that night. That is, until I reached Claudia on my final call. Claudia immediately asked me if I'd accept an 8" round cake, as she had a fresh one available, and not only did she agree to decorate it with the Bluey design we requested, but she said it would be available by noon. She then mentioned that due to a morning parade causing local road closures, I might even want to come a little later to avoid delays. I was ecstatic!!! Not only was she going to make my cake, but her thoughtfulness in communicating the potential traffic delays was something I sincerely appreciated due to my busy day of last minute party planning.I picked the cake up shortly after 1pm, the parade was over, the cake was ready as promised, and it looked absolutely adorable!! My granddaughter was entranced when she saw her favorite Bluey on the cake, and thought I was the best grandmother ever! It would have been so easy for Claudia to tell me no, but she didn't. What a special contribution she made to our day, and what a special memory she helped create for our whole family.
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January 2024 by Dave Padilla
Customer service is awful and your lucky if you get any, most of the time your in self check out being coached how to do it for some reason. They are a couple cashier's who are always friendly and helpful. Overall I hate this store and hate that it is the closest one to me and will gladly drive to Tustin just to have a better store to shop at.
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January 2024 by Robert Sowinski
Able to clip and use digital coupons. Great selection of pretty much anything you can look for in a grocery store. They were out of one specific item I was going to by but otherwise got everything I needed. Still a little more expensive than my regular grocery store but food and produce was fresh and good I'll go back.
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January 2024 by Upearlywithshirley
Had a 3 day sale employee argued a item was not in the 3 day sale that was in their sale ad
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January 2024 by Rick Rios
Me&my lady had a great experience. Theresa was very helpful helping us with digital coupons. She was very patient with us both. Theresa is the best! Ty Theresa for all you do for Vons market!
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January 2024 by John FMJ Rossi
Always the best of the best and there are good prices on select items.
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January 2024 by BA Be
Nicely appointed grocery store.
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December 2023 by Sandy B.
I ordered a Birthday cake for my daughter on Thursday, 12/27/2023. A man took my order and I said I would be by in Friday at 1:00. I showed up on Friday ready to pick up my cake. There was no order for it, they didn't have it ready, they had no idea. A baker wanted a description of the person who took my order because there was no person working in the Bakery on Thursday. I guess they just let anybody back behind the counter to do any mischief they want. Terrible, terrible service. I did get a cake .not what I wanted or ordered, but it was better than nothing. Never again will I shop in VONS!!!!!
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December 2023 by Sophia S
Only reason I’m giving a 1 star is because I can’t rate 0 stars. I came here 10 mins before closing and the bagger said “there’s not enough time.” I told her I have 10 mins and I just need to grab something really quick. She proceeded to shut the door. Definitely haven’t ever come across customer service this terrible and rude.
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December 2023 by Laura G.
This review is in regards to the handling of a theft that took place today 12/15. The first thing we noticed when we arrived is only one entrance opened, not a good sign. My husband and I came with our 8 month old baby so we opted not to grab a cart since we were only here for our christmas roast and maybe a few small things we saw along the way. This meant not getting a cart and just throwing our groceries in our stroller. We do this everywhere, Costco, Target,etc. It's never been an issue, today it was because apparently it made my husband and I suspicious. (Not the teenager in a hoodie covering his face and acting erratically with a 12 pack of booze but we'll get to him in a bit) It didn't help that there was an associate at the already very crowded entrance. My husband noticed the security guard was eyeing us as we shopped and was slightly irked. Then as I grabbed a box of ice cream he said out loud WOW REALLY? THIS GUY IS CLEARLY GOING TO STEAL. I turned around and saw a guy in a hoodie run out the door. Luckily for me my husband is very aware of his surroundings. This kid had been getting close to us and he's very protective of his little girl. He said he saw the kid looking around erratically and covering his face right before awkwardly "hiding" the 12 pack under his hoodie. So clearly this guy was stupid and not at all hiding what he was doing. We wrapped up and went to check out. As we left we overheard the manager blaming the ASSOCIATE for not being by the door. Excuse me? That's NOT his job. If anything having him there is such a safety issue! You already only have one entrance, surrounded by merchandise and on top of that an associate with a cart? Why not blame the guard? Or better yet the dumb kid who decided to steal alcohol? It's just so unprofessional to even be complaining about that in front of the cash registers where customers are just trying to get theor groceries and leave. I tried to let it be known that customers are still present by saying happy holidays, nope... He's too busy getting ready to reprimand the ASSOCIATE. I HOPE that guy quits there's so many other jobs out there that won't openly berate you. Oh yeah and the security guard. Smoking and chilling at the entrance as if nothing happened. We certainly won't be returning to this location. Not because of the theft, that happens everywhere. But because of the unprofessional way the manager handled the situation. Wishing the best to the associate by the door!
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December 2023 by Súlle Sin
Always get good service and good discounts being a member.
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November 2023 by Karine P.
They advertise deals and even though I scanned my member card still did not get the advertised prices. It should not be this hard to shop. I'll be taking my business elsewhere.
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November 2023 by Jay
Better than the Albertsons on state college because it has self checkout.
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November 2023 by OC Sunflower B.
Hate this place. They never have enough sale items. Shelves empty...never fails. You'd think they know by now and order more so we all can take advantage of the deals. I have yet to see it!
