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December 2023 by Alicia Rio
I come here frequently. Did a mail forward and had some issues getting mail at my new address. We just moved from Long Beach to Anaheim. It looks like it's resolved now and the staff was helpful.
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October 2023 by Robert Ramos
Always exceptional customer service nothing less from the USPS
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October 2023 by Jasmine Yas
Clearly the Supervisor Melissa is keeping that location above water. She is very quick, efficient and knowledgeable. This place honestly deserves 2 stars, but your superstar Supervisor gives this location an additional 3! ⭐️⭐️⭐️ Give that woman a raise. She has to deal with her own coworkers' attitudes and the general public!
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October 2023 by ThePickUps FiveSixTwo
Almost caused an accident and putPeople crossing in harm. Carelessness by the same drive “serving” the city in downtown Fullerton on Ameriage. Small street.
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August 2023 by Linda Gonzalez
If I could give zero stars I would. Worst customer service. Especially from a postal worker by the name of Poonam. Rude, only gave me one receipt for two purchases of 2 mailbox keys. I plan on requesting for a refund for that receipt I kept. I spent $100 but still no service was sent to either my address or my mother's address for a new key. I warn anyone else if they come here make sure you keep your receipts. Otherwise, you never know if these people pocket the cash or stiff you.
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August 2023 by MELISSA ANSANO
I'm glad this post office is the closest to my office. The staff have been really nice and friendly, professional and the overall service is excellent!
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August 2023 by Chuck Rangel
I've only been here to drop off packages on the weekend since they are open on Saturdays. I havent delt woth the post office during the week. It is a large post office with a lot of PO boxes for customers. They ladies who always assisted me are polite. I will be stopping here more often.
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May 2023 by Karen Walker
Not only did they not know the form i needed, they didn't even make an attempt to try and find out. Thankfully a woman at a different location looked it up. Form 1583. Called an application for delivery of mail through agent.
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May 2023 by Janella P.
I was sent to this facility from another facility for my passport appointment and This lady with half hair up have me wait till the line goes down to get accommodated the fact that they were 3-4 person on the counter ,but what's unacceptable is her helping someone with the same race without appointment first. I feel discriminated and unvalued , they shouldn't be hiring/having people like this in the facility.
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May 2023 by Dayna G.
The nicest people work here, and they've been accommodating to me and others multiple times, trying to find solutions. There's been a long wait a couple of times, but I'm usually in and out in under 10 minutes.
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February 2023 by Esme R
The woman that attended me, Rhouda, was very kind, professional, and thorough. I came for an appointment with my passport and since I had all the required paperwork and information everything went by smoothly. I'd recommend you just come with 10-15 mins earlier before your appointment because the wait time for the line was a little long. All in all, a good experience
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February 2023 by Mariam Suhail
tried going in and calling about a key replica it's been over a month and they give me the run around on the phone and in person. i don't know what's going on but my company would fire me if i had their work ethics
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December 2022 by Stephen
They have self serve kiosk listed as 24/7 and guess what… it’s not.
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August 2022 by Bill C
Tracking showed insufficient address info even though everything is correct, and now they return to sender w/o even holding for pickup?
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July 2022 by Tito S.
Place is convenient for me. Not too far where I live. Workers are courteous and they actually work pretty fast. The only complaint is how it looks both inside and out. It could use some renovation specially outside. Graffiti on the wall, both doors being locked after a certain time (I moved from GG and the PO has the other half open to drop off packages and mail). The mail boxes outside doesn't have a big enough hole to drop off packages, even a small one. It's pretty much made for letters. It's probably because of vandalism or some other delinquent acts. It's sad too in that it's literally a stones throw away from an elementary school.
