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November 2023 by Roger W.
If you need help in plumbing, TOM W. is the guy to talk to. He knows how to talk to people, he's knowledgeable on the subject, and he'll most likely be able to point you in the right direction. He has worked in the electrical department for almost 20 years! A great guy!
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November 2023 by Rob V.
I really like this location! The store is huge and they have so much to offer. I get my appliances there and have for years now. Vicki Reed in appliances is a real Super Star! She is so patient and friendly and helped me find what I was looking for. She exceeded my expectations. I will look for her when I shop again. Thank you Vicki and thank you Home Depot for having Vicki there. She made my day!
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October 2023 by Dawn H.
No one looks forward to their appliances having a hiccup in functioning!Thank goodness I have an extended warranty, and even more so, I'm thankful for Debbie in the appliance department!Caring, friendly, knowledgeable, and went above and beyond to assist me.Thank you, Debbie! You provided me with an exceptional customer service experience!I'll be back!!!
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October 2023 by Christa N.
This is only a review for the kids workshop. We did the responsible thing and signed up online. Given that this event doesn't happen all the time, you'd think they'd set up a bit better.There was a line at 9am arrival, which is expected but moved quickly.My complaint is that they literally had 30+ families ( with many more trickling in by the second) building "Rescue Floatplane" on the ground outside the store. ON THE GROUND. Squeezed into a little pocket of the front of the exterior of the store. Maybe I'm pretentious to expect that there would be something as simple as tables to have families help their children build these crafts...but it was difficult to manage if you have more than one child (or even with one child!), having to climb over other families for a spot, so we left shortly. The only thing that there was a table for was the paint...which was weird that it was getting more respect than human children lolDefinitely would not recommend even for the price of free 99.
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October 2023 by Mark L.
Victor from the building materials department was awesome and made all the cuts we needed for our very important project. Awesome customer service
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October 2023 by Abdulkarim F.
It was s unacceptable to wait a min of 30 min to get a forklift driver every time I need to get something that needs one. Their excuse is sorry we don't have anyone to drive the lift
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September 2023 by Chris G.
Poor customer service in" self checkout" Today 10 amTried charcoal to buy charcoal but the bag didn't have a bar code. I asked if they could look it up. Short blonde was going to try , tall blonde stated that the come in two packs or singles for $9.98. Said that this one was a single but not yjr right single. The only option given was to void my entire purchase and walk to the back of the store or not buy it. Neither attempted to look up the right single bar code or call customer service to retrieve another bag with a bar code.For the record all the single bags are mixed.Horrible customer service in fact. Lazy !
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September 2023 by Victoria S.
Wonderful people nice caring souls , always dedicated to excellence , thanks Marshall and Marc for your kind care during my shopping in store with my husband working on a dui project at home. Thanks Jonathan for your kind compliments to my blind dog. Less DD you all
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August 2023 by Charlie V.
We bought a refrigerator from HD. We knew that it was a floor model, but the salesman assured us it was sold as new and had a full factory warranty with it. When we got it home, we had several problems with the unit. When we contacted Samsung for warranty issues, we suddenly find that the warranty expired a month ago.The unit is very heavy, there was No delivery option and installation was a major undertaking. Returning this thing is going to be a major nightmare...!
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April 2023 by Javi M.
Love this Home Depot they have everything you need and also because it's a super store they have more stuff that other Home Depot's will not have
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January 2023 by W O'Brien
I really liked the experience of renting equipment. I found out there are more options for the same equipment than than advertised online via home Depot online. The store has all the equipment organized to make tools easy to find.I rented a cordless hedge trimmer and was worried about status of the battery charge. Michael L. (staff) informed me that all batteries are charged prior to rentals. I was quite pleased with condition of the equipment and relieved the battery life never was an issue.The only draw back was there seemed to be no proration on the rental fees. I only need the equipment for an hour and was told by the staff they would prorate the fee. Unfortunately, I was not give the prorated charge of use of only an 1 hr 16min. The minimum rental fee is 4 hrs. Service was helpful and friendly.
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September 2022 by Warren L.
The customer service was mildly disappointing. Asking certain employees where things are seem like a burden. Also while in the self checkout station, none of the POC were given any assistance while all the others had their item scanned for them. I know self checkout is self checkout but it was weird to see the non POC have such different treatment. Maybe i'm just not used to these small microaggressions but it's something to be mentioned.
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September 2022 by Jay O.
Never have inventory count correct. I go in to purchase various items (closet door rollers, smoke alarm, deep freezer, etc) and it is never the quantity listed on their website. I have to go and drive to 2 other locations just to physically check with my own eyes. You know gas ain't cheap.
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August 2022 by Miriam M.
Very rude unhelpful they ignore my sister and I we were looking for help they act like we we not there felt so ignored don't shop there
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July 2022 by Julius S.
Home Depot has advertising that states 10% off your bill when you buy goods there. With your veteran ID. But, in a tiny itty bitty, "can't see it with a magnifying glass" it states "maximum purchase, one time per year 4000 dollars.. which yes it is 400 dollars. They should state that, so you see it. Everyone has a angle. This went into effect December2021